RE: runtime error

From: TJ Campana [MSFT] (tcampana_at_online.microsoft.com)
Date: 05/03/04


Date: Mon, 03 May 2004 19:28:39 GMT


>on my norton virus protector when i log on a runtime error
>box pops up and says program c/program files/common
>files/symantec shared/cc evt mgr.exe. R605-pure virtuel
>function call ...... and my norton virus protector isnt
>working ive went and done what it told me to do with
>searching for the rpa winet.dll to rename it to rpa
>winet.old but when i do the search it doesnt find it ive
>opened all hidden files and still didnt find it ive done
>restore still didnt help ive took norton off and
>reinstalled still nothing it want let me do live updates
>says catalog file is not avaiable could you please help me
>i just dont know what else to do .. thank you
>
I have not seens this before and there does not seem to be any instance of this issue in the Microsoft KB. Have you tried posting to Norton or calling them?
what version of Internet Explorer are you running? Is it the latest with all of the updates from our site?

T.J. Campana [MSFT]
Microsoft EPS Security

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