Re: Sasser worm

From: Bruce Chambers (bchambers_at_nospamcableone.net)
Date: 05/02/04 

Date: Sun, 2 May 2004 09:58:44 -0600

Greetings --

    That doesn't sound at all like W32.Sasser.Worm, or any other worm
or virus with which I'm familiar. It sounds a lot like a hardware or
device driver failure. Can you start up in Safe Mode?

    To get started troubleshooting the cause of your problems, we'll
need to learn what specific errors are occurring and being recorded.

    To get the error message from the blue screen (a.k.a. the BSOD --
Blue Screen of Death), you'll need to turn off WinXP's automatic
reboot "feature:" Right-click My Computer > Properties > Advanced >
Startup and Recovery > Uncheck "Automatically restart." The next time
your PC crashes, you'll be left with a blue screen full of memory
addresses and other seeming gibberish. The top 2 or 3 lines of this
screen will contain information that can help solve your problem.
Carefully write down these lines and post the exact text back here.
Hopefully, one of us will be able to provide some insight.

    Additionally, you should check your Event Logs to see if they can
shed any light on the matter, To do so, Right-click My Computer >
Manage > Event Viewer > System and Application. Record the specifics
of any red-flagged error messages and post the exact text back here.
Again, hopefully, one of us will be able to provide some insight.

    Oh, and use a firewall.

Bruce Chambers 

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"Rich" <anonymous@discussions.microsoft.com> wrote in message 
news:DF8618C9-8B1B-4AD9-907B-96E63AE57FFB@microsoft.com...
>I believe my computer is infected with a virus.  I have a laptop that 
>was connected to the internet using a wireless router.  I do not have 
>a firewall installed but I was using Norton Antivirus that is 
>current.  My computer runs on Home edition of XP.  The computer 
>suddenly went to a blue screen saying it was dumping all physical 
>memory.  I did not know what to do so I turned the computer off via 
>the power button.  Now the computer will not load windows regardless 
>of which mode I try it in. I have tried everything including safe 
>mode with prompt but as soon as I select this it automatically starts 
>loading drivers the Windows screen pops up and I see a flicker of a 
>blue screen with writting but it is so fast I cannot read it.  I 
>would appreciate any input.  Thanks,  Rich