Re: Virus NAV

From: octavius schmalz (arabesque_at_web.web)
Date: 04/10/04 

Date: Sat, 10 Apr 2004 16:40:50 -0400

On Sat, 10 Apr 2004 10:04:22 -0700, Popodopolis wrote:

> I hope someone can help. We are senior citizens and this is quite
> disturbing to us.
> Last night (4/9/04 9pm EST) my wife was surfing the web on IE and she got
> a message from our Norton AntiVirus (2002) that they had detected a virus
> and could not repair and was sent to Quarantine. My wife immediately
> signed-off the web and ran a complete NAV virus scan. It came up with one
> file infected which could not be repaired; so it too was sent to
> quarantine. The three files in Quarantine are: dlm.htm (in windows) AND
> parser.class AND reg33.exe (in windows). Our question now is - What do we
> do? Our pc appears to be running OK now. Do we have to delete anything.
> (we tried NAV repair on the 3 files in quarantine, but it came back -
> cannot repair files. We did a search in C: drive for reg33 and nothing
> came up. Also for parser and nothing came up. When we search for dlm we
> did see DLM.EXE (with date 4/9//04, 8:56pm) also listed below the DLM.EXE
> were the following files with the SAME date and time: mstaskss.exe;
> msstasks.exe; consol32.exe; dlm.exe; dl.exe; dl.html; test. Should I
> delete any of these files from C:/windows? Win98SE IE5.5sp2 SonyVaio PIII

If they are in quarantine, leave them alone. Norton couldn't repair them
because they are 100% virus. When Norton repairs a file, it means that one
of your good files was damaged by a virus and repairing it makes it good
again. But what Norton means with regard to the file you mention is that
there is nothing to repair.
You can submit the quarantined files to Norton for checking, but since
Norton already caught them, it means that they are aware of that
particular virus.
Open the Norton quarantine folder and simply delete the viruses in there
On my Norton, the quarantine folder is reached via the reports button.
Click View Report and then delete them.

What you should do is find out what you did to allow the virus to get onto
your computer. They don't just jump onboard :) Did you open an email from
someone? Did you visit some unknown website and click on things??
Also be sure that your Windows critical updates are up to date!!!!