Re: adware changed what .dll opens with, email won't work

From: Sarah (anonymous_at_discussions.microsoft.com)
Date: 04/08/04

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    Date: Wed, 7 Apr 2004 20:18:06 -0700

    Elizabeth writes:
    >-----Original Message-----
    >Hello, If you can help, I'd be much obliged. Some
    adware
    >by Adtomi got onto my computer and made a file
    >c:/windows/browserhelper.dll It started creating more
    >files and was a terrible mess, but after two hours on
    the
    >phone with Mcafee, we finally got it and his buddies
    >removed. Unfortunately though, in my own attempts to
    >remove it before my oh so helpful phone support from
    >mcafee, I very stupidly managed to switch the "open
    with"
    >on that file (ie. the adware) to Adobe. (ie. I right
    >clicked, trying to delete, saw the open with and thought
    >maybe I could, got the list of programs since it didn't
    >know how to open, and unwisely clicked Adobe.) So that
    >ornery adware decided to change ALL my .dll files to
    >reading with Adobe! Every single one is (I did a
    >search). So things aren't working too well.
    >
    >Early on my Outlook (not express, just normal outlook,
    I'm
    >using Windows ME btw) stopped sending and receiving mail
    >and would only say "Internet mail is not registered
    >properly. Please reinstall and try again." The McAfee
    >tech had said my email would start working again after I
    >followed the final removal instructions that he sent
    me.
    >Everything else that was going wrong (internet not
    >working, ads popping up, etc.) has stopped, so I'm
    >thinking the problem is that I inadvertently changed
    that
    >Browserhelper.dll file to open with Adobe and now all of
    >them are trying to, making stuff not work.
    >
    >Is that what happened? How do I fix it? The viruscan
    and
    >also the adware program I downloaded (from lavasoft)
    both
    >say my machine now, so I'm thinking the problem is
    >those .dll files screwed up. Anyone know how to fix
    them
    >so they open properly?
    >
    >Thanks!
    >Elizabeth
    >.
         I don't believe that the problem lies with your
    having changed the .dll "open with" to Adobe. That change
    modifies what you get when you try to view a program, not
    what happens when a program looks at a .dll
         You can change from Adobe to, say, Notepad (if you
    wish) with: right click on the icon, open with, choose
    program. I think you will find that you need to look
    elsewhere for resolution of the e-mail problem.

    -Sarah
      It has been said that I see people as objects. That is
    incorrect. I see them as encapsulated systems.

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