Re: Norton 2004 is not there....
From: pauly [MSFT] (pauly_at_online.microsoft.com)
Date: 03/30/04
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Date: Tue, 30 Mar 2004 19:50:10 GMT
Hi Tavish,
You can use MSConfig on Windows 2000 but you'll need to get a copy of the
file msconfig.exe from a Windows XP system.
Inquiring about the symptom with support folks for Norton is good for any
OS:
http://www.symantec.com/techsupp/
=========
This posting is provided "AS IS" with no warranties, and confers no rights.
Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp
Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp
Top 10 Windows Newsgroups Security Questions:
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
ups/nodepages/sectop10.asp
=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
pauly@online.microsoft.com
--------------------
| From: tmuldoon@spliced.com (Tavish Muldoon)
| Subject: Re: Norton 2004 is not there....
| Date: 30 Mar 2004 07:41:11 -0800
|
| Thanks!
|
| These links say XP - will it work for Windows 2000 Pro SP3?
|
| Thanks,
|
| Tmuld
|
|
| pauly@online.microsoft.com (pauly [MSFT]) wrote in message
news:<jTZawITFEHA.1160@cpmsftngxa06.phx.gbl>...
| > Hi Tavish,
| >
| > There may be another 3rd party program preventing Norton AV 2004 from
| > completing a good install. You might try booting clean, then
| > uninstall/reinstall to see if the symptom changes.
| >
| > 310353 How to Perform a Clean Boot in Windows XP
| > http://support.microsoft.com/?id=310353
| >
| > 316434 HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
| > http://support.microsoft.com/?id=316434
| >
| > 310560 How to Troubleshoot By Using the Msconfig Utility in Windows XP
| > http://support.microsoft.com/?id=310560
| >
| >
| > OTHER OPTIONS:
| >
| > You might run the symptom past the support folks for Norton:
| > http://www.symantec.com/techsupp/
| >
| >
| > =========
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > Windows XP Security Homepage:
| > http://www.microsoft.com/windowsxp/security/default.asp
| >
| > Windows 2000 Security Homepage:
| > http://www.microsoft.com/windows2000/security/default.asp
| >
| > Top 10 Windows Newsgroups Security Questions:
| >
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
| > ups/nodepages/sectop10.asp
| >
| > =========
| > Paul Hayes, MCSE
| > Product Support Services
| > Microsoft Corporation
| > pauly@online.microsoft.com
| >
| > --------------------
| > | From: tmuldoon@spliced.com (Tavish Muldoon)
| > | Subject: Norton 2004 is not there....
| > | Date: 28 Mar 2004 07:37:10 -0800
| > |
| > | Hello,
| > |
| > | I have an Athlon XP 1700+, Windows 2000 SP3, 512 MB ram, 80 gig HD.
| > |
| > | I installed Norton Antivirus 2004. Everything was fine - until
| > | recently. Now the Norton Icon is nowhere to be found in the systray.
| > | When I try to open it from programs - the mouse turns into an
| > | hourglass briefly then returns - but Norton does not open. It
| > | processes - NAVAPSVC and NPROTECT are running. But I cannot access
| > | the program!
| > |
| > | I tried unistalling and resinstalling - same thing!
| > |
| > | Any idea what is going on?
| > |
| > | I had had Norton 2003 - it was fine. But I got Norton 2004 thinking
| > | it was better.
| > |
| > | Where did Norton go?
| > |
| > | Thanks,
| > |
| > | Tmuld.
|
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