Re: Norton 2004 is not there....

From: Tavish Muldoon (tmuldoon_at_spliced.com)
Date: 03/30/04 

Date: 30 Mar 2004 07:41:11 -0800

Thanks!

These links say XP - will it work for Windows 2000 Pro SP3?

Thanks,

Tmuld

pauly@online.microsoft.com (pauly [MSFT]) wrote in message news:<jTZawITFEHA.1160@cpmsftngxa06.phx.gbl>...
> Hi Tavish,
>
> There may be another 3rd party program preventing Norton AV 2004 from
> completing a good install. You might try booting clean, then
> uninstall/reinstall to see if the symptom changes.
>
> 310353 How to Perform a Clean Boot in Windows XP
> http://support.microsoft.com/?id=310353
>
> 316434 HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
> http://support.microsoft.com/?id=316434
>
> 310560 How to Troubleshoot By Using the Msconfig Utility in Windows XP
> http://support.microsoft.com/?id=310560
>
>
> OTHER OPTIONS:
>
> You might run the symptom past the support folks for Norton:
> http://www.symantec.com/techsupp/
>
>
> =========
>
> This posting is provided "AS IS" with no warranties, and confers no rights.
>
> Windows XP Security Homepage:
> http://www.microsoft.com/windowsxp/security/default.asp
>
> Windows 2000 Security Homepage:
> http://www.microsoft.com/windows2000/security/default.asp
>
> Top 10 Windows Newsgroups Security Questions:
> http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
> ups/nodepages/sectop10.asp
>
> =========
> Paul Hayes, MCSE
> Product Support Services
> Microsoft Corporation
> pauly@online.microsoft.com
>
> --------------------
> | From: tmuldoon@spliced.com (Tavish Muldoon)
> | Subject: Norton 2004 is not there....
> | Date: 28 Mar 2004 07:37:10 -0800
> |
> | Hello,
> |
> | I have an Athlon XP 1700+, Windows 2000 SP3, 512 MB ram, 80 gig HD.
> |
> | I installed Norton Antivirus 2004. Everything was fine - until
> | recently. Now the Norton Icon is nowhere to be found in the systray.
> | When I try to open it from programs - the mouse turns into an
> | hourglass briefly then returns - but Norton does not open. It
> | processes - NAVAPSVC and NPROTECT are running. But I cannot access
> | the program!
> |
> | I tried unistalling and resinstalling - same thing!
> |
> | Any idea what is going on?
> |
> | I had had Norton 2003 - it was fine. But I got Norton 2004 thinking
> | it was better.
> |
> | Where did Norton go?
> |
> | Thanks,
> |
> | Tmuld.

Quantcast