Re: Symantec bad practices

From: N. Miller (nsm_at_blackhole.aosake.net)
Date: 03/24/04


Date: Tue, 23 Mar 2004 16:57:51 -0800

In article <B871E10C-0A65-4935-B925-A9E511096E8A@microsoft.com>,
RLoski@NOSPAMhotmail.com says...

> I was using Symantecs live update feature. I was presented with an
> upgrade ad, that did not allow me to exit outside of using Task Manager.
> I was annoyed to have the popup, and angry to have to use task manager to
> exit. This seems to me to be very bad practice to try force a user to buy
> anything against their will.

> I wonder if they use other shoddy techniques to improve their revenue
> stream like release viruses that they fix?

I have never seen Symantec's LiveUpdate behave in that manner. Because I am
under 30 days from expiration of NAV, I am getting occasional subscription
renewal reminders, but they have two very prominent buttons, labeled, "Renew
Later", and "Renew Now". I have only seen about three, maybe four, since
near the beginning of the month.

-- 
Norman
~Win dain a lotica, En vai tu ri, Si lo ta
~Fin dein a loluca, En dragu a sei lain
~Vi fa-ru les shutai am, En riga-lint