Re: downloader.mscache removal problem - frustrated!!!

From: Mike Burgess (winhelp2002_at_spamthis.com)
Date: 03/12/04 

Date: Fri, 12 Mar 2004 12:07:02 -0500

You're welcome .... glad to see you have things resolved.
_____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 03-09-04]
Please post replies to this Newsgroup, email address is invalid 

--
<anonymous@discussions.microsoft.com> wrote in message
news:bda401c4084d$44d6fa60$a501280a@phx.gbl...
> Virus is gone.  Thanks a lot for your help.
>
> :]
>
>
> >-----Original Message-----
> >Hi,
> >http://www.mvps.org/winhelp2002/delcache.htm
> >_________________________________________________________
> ___
> >Mike Burgess  [MVP Windows Shell\User]
> http://www.mvps.org/winhelp2002/
> >Blocking Spyware, Adware, Parasites, Hijackers, Trojans,
> with a HOSTS file
> >http://www.mvps.org/winhelp2002/hosts.htm [updated 03-09-
> 04]
> >Please post replies to this Newsgroup, email address is
> invalid
> >--
> >
> ><anonymous@discussions.microsoft.com> wrote in message
> >news:a5b101c406d4$43f2b730$a001280a@phx.gbl...
> >> I think I tried that once and it didn't work.  Let me
> >> clarify what I deleted.  I deleted the actual Temporary
> >> Internet Files Folder itself rather than the files
> within.
> >>
> >> Should I be deleting at the user name level? Delete the
> >> username and all the sub-folders?
> >>
> >> Thanks.
> >>
> >> >-----Original Message-----
> >> >Frustrated,
> >> >Log on as Administrator, locate the
> >> (infected) "username" account,
> >> >via Windows Explorer and delete the folder, not the
> file.
> >> >
> >> >How To: Delete the Internet Explorer Temporary
> Internet
> >> Files
> >> >http://www.mvps.org/winhelp2002/delcache.htm
> >>
> >_________________________________________________________
> >> ___
> >> >Mike Burgess  [MVP Windows Shell\User]
> >> http://www.mvps.org/winhelp2002/
> >> >Blocking Spyware, Adware, Parasites, Hijackers,
> Trojans,
> >> with a HOSTS file
> >> >http://www.mvps.org/winhelp2002/hosts.htm [updated 03-
> 09-
> >> 04]
> >> >Please post replies to this Newsgroup, email address
> is
> >> invalid
> >> >--
> >> >
> >> >"Frustrated - Please Help"
> >> <anonymous@discussions.microsoft.com> wrote in
> >> >message news:0eef01c40643$79103fa0$3a01280a@phx.gbl...
> >> >> I am having a problem with the downloader.mscache
> virus
> >> >> not being removed.  I am running XP-Professional
> with
> >> >> Norton Antivirus and I have followed the following
> >> steps
> >> >> using Symantec's site:
> >> >>
> >> >> 1.  Disable System Restore
> >> >> 2.  Update my virus definitions
> >> >> 3.  Disconnect from the internet
> >> >> 4.  Restart in Safe mode
> >> >> 5.  Unregister the browser helper object ??  This is
> >> >> where I believe I am having problems as I was not
> able
> >> to
> >> >> disable any files since it was in
> C:\windows\temporary
> >> >> internet files\content.IE5\SLX4D8WF\tpkeyhqb[1].cab
> and
> >> >> the file is identified as tpkeyhqb.dll.  When I try
> to
> >> >> use the regsvr32 /u c:\windows\temporary internet
> >> >> files\content.IE5\SLX4D8WF\tpkeyhqb.dll to
> unregister,
> >> it
> >> >> is unable to find the file.  Norton tells me
> the .dll
> >> is
> >> >> within the cab file.  I tried different variations
> to
> >> try
> >> >> and unregister the file with no luck.  I am clueless
> >> how
> >> >> to perform this step so I moved on and did the
> >> following.
> >> >>
> >> >> 6.  Deleted temporary internet files
> >> >> 7.  Ran full system scan of Norton Antivirus.  It
> would
> >> >> not quarantine or delete the files identified as
> having
> >> >> the virus at this point.
> >> >> 8.  Restarted computer
> >> >> 9.  Re-ran full system scan of Norton Antirus and it
> >> >> identified the same file, but would not quarantine
> or
> >> >> delete it.
> >> >> 10.  Re-intiated system Restore.
> >> >>
> >> >> Any help would be greatly appreciated.  I'm at my
> wits
> >> >> end!!
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >

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