Re: Microsoft won't accept my 90-days of support to report virus errors OEM Purchase
From: Lil' Dave (spamyourself_at_virus.net)
Date: 03/06/04
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Date: Sat, 6 Mar 2004 07:10:13 -0500
OEM provides the support then, not MS, for the operating system. This is
usually just 30 days. A retail version is available with a short MS support
time period, and it costs more money.
Conflicting application software is not an MS problem. At times, MS may
offer a fix if its simply a single application problem. You're the tennis
ball between the two software makers in conflict. NAV does scan email if
configured properly.
http://us.pandasoftware.com/
http://www.pandasoftware.com/activescan/
I would especially be concerned about the latter, if NAV or NIS was running.
Dave
Not opening email file attachments is pretty standard practice nowadays.
"Mad John" <anonymous@discussions.microsoft.com> wrote in message
news:4f7201c402df$7ac68690$a601280a@phx.gbl...
> Just because I bought my Windows XP from an OEM and my
> Windows XP and Internet Explorer is having trouble
> Microsoft won't allow me free technical support.
> Microsoft is soooo terrible. They do not take the time to
> hear the problems their customers are having. I was
> contacted by some people saying I sent some worm in e-mail
> attachments and I should download this Panda software to
> scan my e-mails. Well when I downloaded it, the thing
> disabled and crashed my Norton Internet security
> immediately by removing several files of its common client
> application which were located in the System32 directory
> of the Windows directory and then it went about sabotaging
> the entire firewall and the norton antivirus and made it
> look like it was scanning my computer all the while it
> installed a proxy program in the directory it was set in,
> kept its temporary folder even though it claimed to be
> deleting that after download and there was this enormous
> file being put onto my computer of like 20 megabytes I
> noticed and the norton internet security intrusion monitor
> said it was monitoring 133 intrusions as of its last log
> probably before it got vodooed.
>
> I have also had explorer errors before having to reinstall
> Windows XP. And Microsoft always turns a deaf ear. I
> don't have money to shell out to just get help in fixing
> their software. They need to provide a term help system
> like Apple computer does and in fact this needs to be
> legislated. Apple computer provides unlimited protection
> for parts, software and customer service by phone as well
> as over the internet as long as people pay for it. The
> same should be true for all computer software makers as
> large as Microsoft who dominate a market like this. I
> mean look at this error!!!
>
> EXPLORER caused an invalid page fault in
> module KERNEL32.DLL at 018f:bff7b9a6.
> Registers:
> EAX=00000000 CS=018f EIP=bff7b9a6 EFLGS=00000246
> EBX=816bfd44 SS=0197 ESP=00c6fbe8 EBP=00c6fc00
> ECX=c173e780 DS=0197 ESI=77640678 FS=2dff
> EDX=bffc9490 ES=0197 EDI=00000000 GS=0000
> Bytes at CS:EIP:
> ff 76 04 e8 13 89 ff ff 5e c2 04 00 56 8b 74 24
> Stack dump:
> 77640678 77632cc6 77640678 00000000 77640678 816bfd44
> 00c6fdf0 77631e87 77640678 00000000 77637ed3 77630000
> 7763200a 77630000 77630000 77632064
- Next message: Phil Weldon: "Re: Ping Veronica Loell"
- Previous message: Andrew Z Carpenter [MVP:Windows:Security]: "Information on confirmed hoaxes - 06MAR04"
- In reply to: Mad John: "Microsoft won't accept my 90-days of support to report virus errors OEM Purchase"
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