Re: W32.MyDoom error message when sending email
From: David H. Lipman (DLipman~nospam~_at_Verizon.Net)
Date: 03/04/04
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Date: Wed, 3 Mar 2004 18:23:54 -0500
Obtain McAfee's virus and worm removal tool, Stinger: http://vil.nai.com/vil/stinger/
1) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
2) Reboot your PC into Safe Mode
3) Using McAfee Stinger, perform a Full Scan of your platform and clean/delete any
infectors found
4) Restart your PC and perform a "final" Full Scan of your platform
5) If you are using WinME or WinXP,Re-enable System Restore and re-apply any
System Restore preferences, (e.g. HD space to use suggested 200 ~ 400MB),
reboot your PC.
6) If you are using WinME or WinXP, create a new Restore point
7) Please report back your results
If your AV software is NOT configured properly then a virus can and will slip through the
cracks. In addition AV software will never make up for not practicing Safe Hex.
Dave
"Acely321" <anonymous@discussions.microsoft.com> wrote in message
news:BE112709-7C08-4584-BBEF-ABC90507CD37@microsoft.com...
| Laptop running fully updated Windows 98SE OS, when trying to send emails to recipient,
comes up with an error message, Can't send message, possibly infected with W32.MyDoom. OS
has been clean install with all updates and security patches installed, Norton AV 2002 fully
updated program files and AV defs. I've redone this system 3 times now, don't have a clue
how this keeps happening.
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