Re: downloader ms.cache

anonymous_at_discussions.microsoft.com
Date: 02/19/04 

Date: Thu, 19 Feb 2004 05:38:01 -0800

>-----Original Message-----
>Frustrated writes:
>>-----Original Message-----
>>I have been trying to rid this virus but with no luck.
>>Norten anti-virus will not quarantine nor delete it. How
>>do I get rid of it? I have searched the net but can't
>seem
>>to find anything in "laymans" terms.
>>.
>
> If you don't have a firewall, this might be a heads
>up to get one. ZoneAlarm offers a free version at the
>following site (remove any line breaks or spaces from the
>following paste):
>http://www.zonelabs.com/store/content/company/products/zna
>lm/freeDownload.jsp?lid=zadb_zadown
> Once you have that basic protection in place, be
>sure that you have updated your antivirus definitions.
>Then, restart in Safe mode and run an antivirus scan.
>Choose to remove or quarantine any infections found. When
>you are finished, start normally and run a final scan.
>Note that if you are running Win ME or XP you will need
>to take extra steps to disable system restore, and re-
>enable it afterwards.
>
>-Sarah
>This message transmitted on 100% recycled electrons.
>
>
>.
I do have zonealarm running in the background at all times
and have an automatic update set up on my Norten AV program
I have tried putting my computer into safe mode by the
config system way and the F8 key method with no luck. I am
finding now I can't even shut my computer down. Any other
suggestions?
Thanks.

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