RE: Norton Internet Security 2004

anonymous_at_discussions.microsoft.com
Date: 02/11/04


Date: Tue, 10 Feb 2004 17:44:30 -0800

Thanks Paul,
I have tried to restore the OS to a previous day, but it
didn't solve the problem. The Symantec sites are not very
helpful.
Can you / someone else think think of anything else?

Thanks,
Thomas

>-----Original Message-----
>
>Hi Thomas,
>
>Regarding Norton Internet Security and Outlook
connectivity, please see the
>following:
>
><note, the URLwill be wrapped, so you may need to put
copy and paste parts
>of the url together>
>
>Error: "The connection to the server has failed. . . . "
when sending or
>receiving email with Outlook:
>http://service1.symantec.com/SUPPORT/nip.nsf/429934053165
308488256d8e0076af4
>8/4537a4319a9a86be88256dd4007edf21?
OpenDocument&prod=Norton%20Internet%20Sec
>urity&ver=2004%20for%20Windows%
2098/Me/2000/XP&src=sg&pcode=nis&svy=&csm=no
>
>Cannot receive email after installing Norton Internet
Security:
>http://service1.symantec.com/SUPPORT/nip.nsf/429934053165
308488256d8e0076af4
>8/585b848c7927c568852568740078eb25?
OpenDocument&prod=Norton%20Internet%20Sec
>urity&ver=2004%20for%20Windows%
2098/Me/2000/XP&src=sg&pcode=nis&svy=&csm=no
>
>Note: even though you have removed Norton Internet
Security, the
>information above may provide you with some
troubleshooting steps to
>resolve this.
>
>Finally, if the symptom happened recently and you are
using Windows XP,
>you might be able to restore your system to the state it
was in prior to
>the symptom using System Restore:
>
>306084 HOW TO: Restore the Operating System to a
Previous State in Windows
>XP
>http://support.microsoft.com/?id=306084
>
>283252 Non-Administrator User Is Unable to Start System
Restore Utility
>http://support.microsoft.com/?id=283252
>
>=========
>
>This posting is provided "AS IS" with no warranties, and
confers no rights.
>
>Windows XP Security Homepage:
>http://www.microsoft.com/windowsxp/security/default.asp
>
>Windows 2000 Security Homepage:
>http://www.microsoft.com/windows2000/security/default.asp
>
>Top 10 Windows Newsgroups Security Questions:
>http://www.microsoft.com/technet/newsgroups/default.asp?
url=/technet/newsgro
>ups/nodepages/sectop10.asp
>
>=========
>Paul Hayes, MCSE
>Product Support Services
>Microsoft Corporation
>pauly@online.microsoft.com
>
>--------------------
>| From: "Thomas" <anonymous@discussions.microsoft.com>
>| Subject: Norton Internet Security 2004
>| Date: Thu, 5 Feb 2004 17:07:51 -0800
>|
>| I have downloaded this Security package, but since my
>| Outlook doesn't connect anymore. Have figured, that I
use
>| a SSL connection, but all the instruction from Nortons
>| user guide book didn't work. Have finally uninstalled
the
>| program, but still my outlook doesn't work. I am quite
>| disappointed about this Norton product, but very upset
>| that my email got distroyed. Does anybody have an
idea,
>| please?
>|
>
>
>.
>



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