Re: Blaster.Worm removal assistance

From: Tedd Riggs (T_Riggs_at_MSN)
Date: 02/01/04 

Date: Sun, 1 Feb 2004 07:30:12 -0800

Paul,
It is Sunday you know....Even PSS should give you time off to work with the
horses.... :-) 

-- 
Tedd Riggs
PDA Square Content Developer
www.pdasquare.com
"pauly [MSFT]" <pauly@online.microsoft.com> wrote in message
news:COp9SVN6DHA.3496@cpmsftngxa07.phx.gbl...
>
> Hi Adam,
>
> You mentioned removing the virus, but you didn't mention what happened
when
> you did CleanBoot Troubleshooting per my previous recommendation.
>
> Clean-boot troubleshooting should resolve this.  If it doesn't, In-place
> upgrade-Repair is the next option.
>
> =========
>
> This posting is provided "AS IS" with no warranties, and confers no
rights.
>
> Windows XP Security Homepage:
> http://www.microsoft.com/windowsxp/security/default.asp
>
> Windows 2000 Security Homepage:
> http://www.microsoft.com/windows2000/security/default.asp
>
> Top 10  Windows Newsgroups Security Questions:
>
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
> ups/nodepages/sectop10.asp
>
> =========
> Paul Hayes, MCSE
> Product Support Services
> Microsoft Corporation
> pauly@online.microsoft.com
>
> --------------------
> | From: <anonymous@discussions.microsoft.com>
> | Subject: Blaster.Worm removal assistance
> | Date: Sat, 31 Jan 2004 00:26:27 -0800
> |
> | >-----Original Message-----
> | >I have an XP Pro machine which was infected with the
> | >MSBlaster virus.  I have followed the instructions below
> | >for removal and then patching but now on restart can no
> | >longer login into normal XP.  I have full admin rights.
> | >The PC does not respond and I have a black screen.
> | >Requires to be switched off at source. The PC can then
> | be
> | >started in Safe Mode with successful login. Any
> | >suggestions appreciated.
> | >Turned off System Restore option
> | >Ran Symantec Blaster.Worm removal tool
> | >Virus removed
> | >Applied patch from KB823980
> | >Restarted PC
> | >Cannot get past login
> | >Thanks
>

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