Re: Accessing Aol restarts my computer??

From: David H. Lipman (DLipman~nospam~_at_Verizon.Net)
Date: 01/22/04 

Date: Thu, 22 Jan 2004 09:19:24 -0500

As I have stated elsewhere, since a file can be renamed to anything, such as
MarthaStewart.pif, a file name can lead to false information. If you read the read of the
thread you will see I provided the Symantec link and the possible Trojan name based upon
that terse information provided.

The information I asked for is totally relevant. As I have stated before in this News
Group, every word the OP provides is a clue to the resolution of the OP's problem. If the
an AV package is used, the package name should be mentioned. If a virus is found that
virus name needs to be mentioned. Knowing this information will provide clues as to how
the AV package provided remediation and the next course of action.

Sandi - Microsoft MVP since 1999 (IE/OE)
David H. Lipman - AV eradication as a VAR and as an Fortune 50 outsourced contractor since
1989

If Sandi wants to help the OP then great but she should NOT tell me my query is
"irrelevant" when it is/was not.

If you read the URL Sandi points to, it is information overload and will NOT help the OP.

Dave :-)

"Lady Layla" <nospam@nowhere.now> wrote in message
news:ePGoiBP4DHA.2512@TK2MSFTNGP09.phx.gbl...
| Searching Google and Symantec AV site provide results for openme.exe -- without
| knowing the actual name of the infector
|
| You find additional information and solutions based on information given. The
| particular AV software is not relevant because it only deleted the 1 file. The
| OP did not run any type of cleaner from Panda.
|
| Sandi's expertise or not is far from the issue raised here, her assistance in
| this forum and many others has been eloquant, correct and well received.
| Perhaps that is one of many reasons she is a MVP.
|
|
| "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
| news:%23SYY7kH4DHA.2528@TK2MSFTNGP09.phx.gbl...
| : It is NOT irrelevant.
| : When you know the software (Panda) and the infector (still unknown) then you
| can research
| : the AV vendors description of the infector and have an idea what files may
| have been deleted
| : or what Registry entries have been changed.
| :
| : No offense Sandi but -- Please get experience in the field before making such
| stupid
| : comments in the future.
| :
| : Thanx
| : Dave
| :
| :
| :
| : "Sandi - Microsoft MVP" <sandi_hardmeier@mvps.org> wrote in message
| : news:%23%233zhZH4DHA.2348@TK2MSFTNGP09.phx.gbl...
| : | Irrelevant. We know that AV software did an incomplete job. All we need to
| : | worry about is cleaning up the leftovers.
| : |
| : | --
| : | _______________________________________
| : | Sandi - Microsoft MVP since 1999 (IE/OE)
| : | http://www.mvps.org/inetexplorer
| : |
| : | "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote in message
| : | news:OCx43IH4DHA.4084@TK2MSFTNGP11.phx.gbl...
| : | > If you want help, you need to provide information. If you have an AV
| : | > package on your XP
| : | > platform that removed an infector that precipitated your problem, you need
| : | > to provide...
| : | >
| : | > The AV software
| : | > The infector's name the AV software removed
| : | >
| : | > I could say just don't use the crap software from AOL because it is more
| : | > trouble than it
| : | > worth but that would be gratuitous :-)
| : | >
| : | > Dave
| : | >
| : | >
| : | >
| : | > "Adam" <anonymous@discussions.microsoft.com> wrote in message
| : | > news:221c01c3e06d$c4d90580$a601280a@phx.gbl...
| : | > | My antivirus software just detected and deleted a
| : | > | malicious file called openme.exe. After removing the
| : | > | file, everytime I restarted Windows XP my computer would
| : | > | prompt me saying that the file was missing and needed to
| : | > | be located. After doing some research I discovered how to
| : | > | remove that prompt, but only after removing openme.exe,
| : | > | my computer restarts every time I try to use my modem to
| : | > | sign onto AOL. The program runs fine until after I've
| : | > | entered my username and password. I put them in and
| : | > | hit "sign on" and seconds after my modem is accessed, my
| : | > | computer restarts. How do I fix this?
| : | >
| : | >
| : |
| :
| :
|
|

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