Re: virus scan stops responding

From: David H. Lipman (DLipman~nospam~_at_Verizon.Net)
Date: 01/08/04 

Date: Thu, 8 Jan 2004 02:56:44 -0500

"Steve" <anonymous@discussions.microsoft.com> wrote in message
news:09ad01c3d5ad$27745620$a101280a@phx.gbl...
| Thanks for the suggestions but I still have a problem...
|
| I got as far as booting in safe mode and using Norton to
| do a system scan, but I had the same issue. The computer
| hung on the same directory as before:
| C:\Windows\DriverCache\i386
| It doesn't tell me which file it hangs on only the
| directory. I've tried scanning just that directory and
| every anti-virus program (mine and the online versions)
| says that the directory is clean, but if I scan the whole
| drive it hangs. errr.
|
| Steve
|
|
| >-----Original Message-----
| >1) a. If you are using Win2K or WinXP;
| > Open a command prompt, execute; CHKDSK /F then
| execute EXIT then reboot your PC.
| > b. If you are running Win9x/ME;
| > Double Click on "My Computer" --> Right Click on
| drive "C:" -->Properties -->
| >Tools --> Check Now --> Check "Thorough" and
| Check "automatically fix errors" --> Start
| >
| >2) If you are using WinME or WinXP, disable System
| Restore
| >
| http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.ht
| m
| >3) Reboot your PC into Safe Mode
| >4) Using Norton AV, perform a Full Scan of your
| platform and clean/delete any
| > infectors found
| >5) Restart your PC and perform a "final" Full Scan
| of your platform
| >6) If you are using WinME or WinXP, re-enable System
| Restore, reboot the PC
| >7) If you are using WinME or WinXP, create a new
| Restore point
| >8) Please report back your results
| >
| >
| >Dave
| >
| >
| >
| >"Steve" <anonymous@discussions.microsoft.com> wrote in
| message
| >news:003c01c3d599$4892aaf0$a001280a@phx.gbl...
| >| I have ran several different virus scans and they all
| >| stop reponding about mid-way thru, not necessarily on
| the
| >| same file. I have Norton installed and sometimes the
| >| icons on the taskbar dissapear. I figure it's a virus
| >| but cannot seem to get rid of it.
| >| Any ideas??
| >
| >
| >.
| >

Relevant Pages

  • Re: bad_pool_header Blue Screen Upon Start Up
    ... I was unable to access my computer except through safe mode. ... if you would rather attempt a system restore. ... Norton removal tool available from Symantec. ... It is to early to conclude that NIS is the fault, try to look in the Event ...
    (microsoft.public.windowsxp.perform_maintain)
  • Re: virus scan stops responding
    ... I got as far as booting in safe mode and using Norton to ... If you are using Win2K or WinXP; ... >6) If you are using WinME or WinXP, ...
    (microsoft.public.security.virus)
  • Re: Need some general purpose advice on how to handle viruses and noxious ad-ware
    ... >in safe mode and a lot of registry editing. ... Among other things, Norton ... >restore points which might include the trojan. ... but as it will chain through the states where the virus was ...
    (microsoft.public.windowsxp.general)
  • Boots only in Safe Mode
    ... It attempts to boot in normal ... but at the WinXP Home Edition screen where the ... next time it boots in Safe Mode, ... Norton GoBack, and WinXP's System Restore were not able to ...
    (microsoft.public.windowsxp.help_and_support)
  • java script problems/ now cant even restore
    ... I get messages regarding script errors. ... My Norton AV doesn't work, and I can't restore even in Safe Mode. ...
    (microsoft.public.windowsxp.help_and_support)