Re: trojan help
From: David H. Lipman (DLipman~nospam~_at_Verizon.Net)
Date: 01/01/04
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Date: Thu, 1 Jan 2004 14:56:21 -0500
1) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
2) Please reboot your PC into Safe Mode
3) Perform a Full Scan of your platform and clean/delete any infectors found
4) Restart your PC and perform a "final" Full Scan of your platform
5) If you are using WinME or WinXP, re-enable System Restore, reboot the PC
6) If you are using WinME or WinXP, create a new Restore point
7) Please report back your results
Dave
<anonymous@discussions.microsoft.com> wrote in message
news:00c101c3d08f$bd7e2f10$a101280a@phx.gbl...
| Dave ,
|
| I have recently , or Norton has, discovered a trojan
| virus. Trojan.startpage. This is listed in the norton
| catalogue as a virus that it can detect and sort. The
| problem is , it won't delete it and still comes up as a
| warning that a virus in in the system.
|
| What do I try next?
|
| Mike
| >-----Original Message-----
| >1) If you are using WinME or WinXP, disable System
| Restore
| >
| http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.ht
| m
| >2) Please reboot your PC into Safe Mode
| >3) Perform a Full Scan of your platform and
| clean/delete any infectors found
| >4) Restart your PC and perform a "final" Full Scan
| of your platform
| >5) If you are using WinME or WinXP, re-enable System
| Restore, reboot the PC
| >6) If you are using WinME or WinXP, create a new
| Restore point
| >7) Please report back your results
| >
| >
| >Dave
| >
| >
| >
| >
| >"please help" <anonymous@discussions.microsoft.com>
| wrote in message
| >news:08fe01c3cfb4$65bf3ac0$a501280a@phx.gbl...
| >| i have a trojan stuck in my aim profile, and i have no
| >| idea how to get it out...any help would be greatly
| >| appreciated
| >
| >
| >.
| >
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