Re: Internet Explorer does not launch

anonymous_at_discussions.microsoft.com
Date: 12/31/03 

Date: Tue, 30 Dec 2003 22:14:20 -0800

Sarah, thank you for the your instruction. Those were my
typo mistakes. I deleted most of the internet explorer
files. The Internet Explorer directory under the
c:\program files can not be deleted. Any time I tried to
delete it, it came up with a message saying, "Can not
delete Internet Explorer: It is being used by another
person or program. Close any program that might be using
the file and try again." I closed all the programs and
even tried to delete it in DOS, but couldn't. the files in
the folder aren't read or write protected.

I tried to run ie6setup, again came up with the same
message saying "set up has dtected a newer version of
the IE on your system. Setup can not continue. Any other
suggestions? Thank you, Nasser.

>-----Original Message-----
>Nasser writes:
>>-----Original Message-----
>>As soon as I try to run Internet explorer, it comes up
>with
>>a message box indicating "Intenet explorer has
>encountered
>>a problem and needs to close... To see what data this
>>error report contains, cloick here." I click on
>the "click
>>here" link and see the following'
>>
>>Error signature
>>AppName: iexplore.exe AppVer:6.0.2800.1106 ModName:
>>urlmon.dll ModVer: 6.0.2800.1282 Offsett:
>00002dcf
>>
>>I tried to remove the IE from control pannel but there is
>>no IE at all. I downloaded IE from Microsoft website but
>>as sson as I try to re-instal it, it comes up with a
>>message saying a "set up has dtected a newer version of
>the
>>IE on your system. Setup can not continue." Please let
>me
>>know how can I run IE again. Thanks, Nasser.
>>.
>
> No offense meant - does the error message you get
>have typos in it (like "Intenet" and "cloick")?
>Reason I ask is, if so you definitely have something
>unwanted aboard. One place you can check (free) for viral
>problems is at
>http://housecall.trendmicro.com/housecall/start_corp.asp
> If you don't find anything there, you might move on
>to check for spyware (again, free) at
>http://www.lavasoft.de/software/adaware/
> If IE has simply gotten corrupted, and it doesn't
>show up on Add/Remove, you might be able to remove the
>files by searching manually for them (Control Panel,
>Search, All files and folders).
>
>.
>

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