Re: C:/ programs GONE awol!!
From: Bill Sanderson (Bill_Sanderson_at_msn.com.plugh.org)
Date: 11/02/03
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Date: Sat, 1 Nov 2003 21:02:44 -0500
Disabling System restore is not necessarily required before starting repair.
By all means try it without doing that if you cannot do it.
Were you able to try McAfee's stinger application?
<anonymous@discussions.microsoft.com> wrote in message
news:08e601c3a063$54282770$a301280a@phx.gbl...
> Hi bill, thanks for your help. McAfee or Norton on line
> cant repair this file because I cant access system restore
> to disable it because I cant access much of anything. Yes,
> I did open the email and yes, Im new to all this, (but
> learning fast)guess ill have to manually delete these
> files?? once again thank you so much
> regards wendy
> >-----Original Message-----
> >Did you simply open the email, or did you actually apply
> the "patch" in the
> >attached file?
> >
> >If you were infected simply by opening the email, you are
> way behind on
> >applying critical updates to your machine via
> WindowsUpdate.
> >
> >How old are your virus definition files in Norton?
> >
> >How were you able to run an antivirus scan?
> >
> >There are several possibilities for what you ran, but the
> most likely one is
> >Swen, I suspect.
> >
> >Try this disinfector tool from McAfee:
> >
> >http://vil.nai.com/vil/stinger/
> >
> >
> >"wendy" <anonymous@discussions.microsoft.com> wrote in
> message
> >news:051e01c3a03f$17b33470$a501280a@phx.gbl...
> >> cannot access any programs in c drive, shortcuts on the
> >> desktop or from the start menu after opening an email
> >> yesterday from microsoft (supposedly)...cant even access
> >> msconfig as "windows cannot find"...Is this a virus..??
> my
> >> sytem is virus free according to symantec and
> >> norton..please help..ive lost my elaim via outlook
> express
> >> as well.
> >
> >
> >.
> >
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