Re: System won't boot up

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• In reply to: Rossmoyne Primary School: "System won't boot up"
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Date: Thu, 16 Oct 2003 23:07:18 -0400

There is a particular virus which can have this effect. If you cannot boot
into safe mode either, the solution is to do a repair install of Windows XP,
using the original CD.

Install as though upgrading the existing system. Ignore the first R for
repair option, which would take you to the recovery console--not helpful for
you.

After putting in the product key, the installer should search the drive for
existing installations, find the original one, and offer to repair it. Take
that choice!

After the repair: 1) make sure the ICF internet connection firewall is
active on the Internet connection. 2) immediately replace Service Pack 1
for XP, 3) after that, put in all other critical patches offered by Windows
Update, in the order it offers them.

Update your antivirus definitions and do a full scan of all files on the
machine.

I apologize for not having the name of the bug that has this effect on the
tip of my tongue--it replaces a Windows file used for authentication, as I
recall--but if you can neither boot to safe mode nor regular mode, this is
probably your next step in any case.

"Rossmoyne Primary School" <anonymous@discussions.microsoft.com> wrote in
message news:058b01c39452$a3844690$a401280a@phx.gbl...
> We have a computer running XP which goes through most of
> the boot functions,then stops and starts again. Obviously
> a virus, but how to remove it if you cant get into the
> system?
> All help appreciated.

• Previous message: N. Miller: "Re: This message board is used to infect other systems"
• In reply to: Rossmoyne Primary School: "System won't boot up"
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