Re: MISSING PROGRAM FILE

From: Andrew Z Carpenter [now with added MVP!] (azc_at_FILTERcirencester.ac.uk)
Date: 10/08/03 

Date: Wed, 8 Oct 2003 10:25:30 +0100

> "Chang Koh" <lwck2501@aicompro.com> wrote in message
> news:%23XEINFUjDHA.1772@TK2MSFTNGP10.phx.gbl...
>
> Yes, the problem appeared after removing a virus.
> Associated problem is as follows:------
>
> Another problem is Error Dialog Box appears whenever
> power up the computer, which says " An error #18
> has occured, & Setup is unable to continue. This
> problem can be caused by a corrupted copy of the
> Setup program or by a bad disk. It might be helpful
> to reset your system & try again. If the problem
> persists, please contact AOL for assistance.
>
> But the AOL tech could not solve it. It's a nuisance
> that I have to close the BOX to log on to INTERNET
> all the time. TIA.

Chang,

Do you happen to remember the name of the virus, or
the file(s) which it had effected? Your antivirus
software may have a log of these facts.

You can try viewing a list of programs that attempt
to open when you start your computer:

Click the Start button, choose Run, type:

MSCONFIG

Press OK.

>From there, look at the Startup tab. You should compare
each item on the list to the following list, and take
action as is recommended:

http://www.pacs-portal.co.uk/startup_pages/startup_all.php

If you need further assistance, please post back.

Good luck! 

-- 
AZC
MVP
---
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.521 / Virus Database: 319 - Release Date: 23/09/2003