can't boot windows xp after downloading service pack 1
From: slcullers (slcullers_at_earthlink.net)
Date: 09/29/03
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Date: Mon, 29 Sep 2003 02:31:49 -0700
My mom has an IBM PC; its a few years old. She seemed to
have a virus, so last week I went to the Microsoft
website to download a fix for her. The website said I
had to first download service pack 1 separately, which I
did. Now when we turn on the computer, she can't boot
up. She can only reach a diagnostics program or her BIOS
system setup. How can I correct this problem without re-
formatting her hard drive?
any addistance would be VERY MUCH APPRECIATED. Thanks
- Next message: Philip Herlihy: "Re: svchost.exe PLEASE HELP"
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