IIS Manager Closes Unexpectedly

Hello folks!

I have a Windows 2000 server with IIS 5.0. I need to install/import an SSL certificate into one of the sites.

The problem is, when I click on a site, right-click to open Properties, select the Directory Security tab, then click the Server Certificates... button, IIS Manager closes after about 3-4 seconds with no warning or error messages. Nothing is logged to the server's event logs, so I don't have a clue as to what is wrong.

It doesn't matter which site I do this for, whether the default site or one of the other sites.

Has anyone seen this before? Is it a corrupted DLL?

What already have tried to do, unsuccessfully, is uninstall IIS from Control Panel's Add/Remove Programs, Windows Components section, reboot, reboot, reinstall IIS, reapply SP4 components for IIS, reboot, reconfigure IIS for default site info (ip address, move InetPub folder to D:, etc.). Same problem occurs where IIS Manager unexpectedly closes with no warnings or errors.

Any comments/recommendations will be greatly appreciated!!
--Stuart Fermenick
DBA, Claremont Graduate University
stuart.fermenick@xxxxxxx
.