.net pasport password

From: SteveB321 (SteveB321_at_discussions.microsoft.com)
Date: 12/20/04 

Date: Mon, 20 Dec 2004 10:11:05 -0800

I have been using the same password for msn messenger for about 4 years now-
yes, I prob should have changed it.

A couple of days ago it told me the password was incorrect- the only way
this could have happened was if someone else has changed it.

I have followed all the recommended ways for changing it back. i.e.
https://memberservices.passport.net/ppsecure/MSRV_ResetPW.srf

however, I don't know the answer to the secret question.

I also do not have an alternative email address or billing information so I
can't use either of those methods.

Finally I have tried to contact the support team but keep getting an
automated reply with the above info and telling me they cannot change my
password by email.

Has anyone else come across this problem and found a way to solve it?

Thanks.

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