Re: Problems viewing .pdf etc... over secure https:\\ pages
From: Bernard (qbernard_at_hotmail.com)
Date: 11/29/03
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Date: Sat, 29 Nov 2003 11:27:35 +0800
a) can you view the pdf in http mode ?
b) do you have content expired setting ?
-- Regards, Bernard Cheah http://support.microsoft.com/ Please respond to newsgroups only ... "Chris Butler - Network Manager" <cbutler@arthurterry.bham.sch.uk> wrote in message news:7b8c01c3b476$b07d05f0$a601280a@phx.gbl... > Jeff > > The error we get when we click on the required document > is:- > > "Unable to download "**DOCUMENT**" the requested file is > not available, please try later" > We get this after logging into to the secure area, going > into the intranet, and selecting the required document I > want to view. > > Regarding permissions, I have tried this as administrator, > and has the same error message - All the document files > have "Everyone" on the permissions. > > The docs are pdf, xls and docs, I have all the software to > view these files. > > I am the Syetem Administrator, so have full access to the > system. > > Regarding the last bit about firewalls etc, I also have an > server running on my site hosting my internet - there are > also documents on this server which is accesable by the > world - as I am not using https:// on this, I can access > all the required documents without any problems. > > You said it was not a IIS problem, but if I mention that > the intranet site has been set within a virtual directory, > so it can be accessed via this secure link, does this make > things any clearer, or just confuses the matter. IIS is > running on a W2K server - not long had it installed, just > getting to grips of what to do. > > Many Thanks > Regards > Chris > > >-----Original Message----- > >On Wed, 26 Nov 2003 08:35:40 -0800, "Chris Butler - > Network Manager" > ><anonymous@discussions.microsoft.com> wrote: > > > >>Hi List, > >> > >>Will try to make things a bit clearer - > >> > >>Have an intranet available on my LAN - this has lots of > >>documents on it, .doc, .xls, .pdf etc etc > >> > >>I am able to access this intranet from home on a secure > >>login. Why is it that when I am connected via https:/ I > >>am unable to view any of the above documents - is this > >>across the board with https, or am I missing a setting. > > > >It's not an IIS issue, but if you're logging in the > account may not > >have permission to those files or folders. > > > >But again, you aren't providing any useful details. You > say "unable > >to view" but there is no error message that the system > will produce by > >that name. Tell us the exact error you see, and exactly > what you're > >doing when you see it. > > > >For example, any PDF document requires Acrobat reader to > view. If you > >haven't installed the reader, you can't view it. But you > could mean > >that you can't see the document to click on, that you > click on it but > >it asks you to download it, that you click on it and an > error appears > >or anythuing else. All of which are different problems > with different > >solutions. > > > >Also, if you're not the administrator of the intranet, > contact the > >administrator and ask. They would know the settings in > place on your > >system. It may be that requests for PDF files are > blocked by a > >firewall, security policy or ISAPI filter such as URLScan. > > > >Jeff > > > > > >>>-----Original Message----- > >>>On Wed, 26 Nov 2003 02:28:46 -0800, "Richard sahonta" > >>><rsahonta@arthurterry.bham.sch.uk> wrote: > >>> > >>>>I am the network technician at a school and we cannot > >>view > >>>>pdf files. We receive a Microsoft Internet explorer > >>error. > >>> > >>>My crystal ball got replaced by a fish bowl last week, > so > >>I can't see > >>>your error message to help diagnose this. > >>> > >>>>The hyperlink > >>>>and .pdf file can be downloaded when viewing the > >>intranet > >>>>internally, however when browsing through RM Easylink > >>>>whether on the LAN or through the web, when we get to > >>the > >>>>intranet the hyperlinks and .pdf are unavailable. > >>> > >>>This points to IIS working correctly, and "RM Easylink" > >>being the > >>>culprit. Although the reason for this could be that > >>anytime someone > >>>tries to access them outside the intranet, someone > inside > >>the intranet > >>>deletes them. An actual description, error message or > >>the like might > >>>help pin it down better. > >>> > >>>>ould > >>>>anyone be able to advise me if they have encountered > >>this > >>>>problem and whether this is a problem that has > something > >>>>to do with web dav. > >>> > >>>Last time I ran into the problem of not being able to > >>view PDF files > >>>it was because I had my eyes closed. It's probably not > >>the same issue > >>>you're facing, but from your description it could be. > >>Might try > >>>telling your users to open their eyes. > >>> > >>>Or try posting enough detail that we can actually help > >>instead of > >>>posting stupid replies like mine. > >>> > >>>Jeff > >>>. > >>> > > > >. > >
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