Re: Internet Explorer FTP access
From: Jerry (jerry.giacinto_at_ketteng.com.nospam.com)
Date: 06/13/03
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Date: Fri, 13 Jun 2003 13:03:53 -0700
As it turns out, it is a port problem. I opened all tcp traffic to test,
and now the double-clicking works. Unfortunately, I don't yet know which
port is allowing this. I don't know what would be the best way to find out.
The IIS FTP logs only show that port 21 is being used, so that doesn't help.
This FTP site isn't the easiest to test from because it's colocated (hosted
by a web hosting company), and I have to call in the changes I want to try
on the firewall.
Thanks for your help,
Jerry
"BB" <qbernard@hotmail.com> wrote in message
news:uAOQtcJMDHA.1556@TK2MSFTNGP10.phx.gbl...
> Sorry, I was very sick since last post.
>
> Ok. I was testing on internal hosts no firewall,
> tcp filtering and etc. if you try on the server itself.
> do you get 226.
>
> I have this page no found error for certain remote hosts.
> beside Alun and Stephen post, if you turn off your fw,
> do you still get this error ?
>
> IE default using passive mode, and this required certain
> ports to be open, refer this kb.
> http://support.microsoft.com/?id=283679
>
> --
> Regards,
> Bernard Cheah
> http://support.microsoft.com/
>
>
> "Jerry" <jerry.giacinto@ketteng.com.nospam.com> wrote in message
> news:Or3NACrLDHA.1556@TK2MSFTNGP10.phx.gbl...
> > I believe you that you should get the 226 with a double-click or
> > right-click...open, but I am not. It's as if the server isn't getting
the
> > command or IE isn't sending it.
> >
> > I've tried accessing through both IP and FQDN, but neither work. It
> sounds
> > like the settings on my server are the same as yours.
> >
> > As an interesting note, I tried the double-click from the server by
using
> IE
> > and logging into the FTP site, and that works fine. This leads me to
> > believe that there might be a firewall issue. I've only got port 21
> open -
> > do I need port 20, as well?
> >
> > Thanks again,
> > Jerry
> >
> > "BB" <qbernard@hotmail.com> wrote in message
> > news:uCxWTVjLDHA.2224@TK2MSFTNGP10.phx.gbl...
> > > You will get 226 with double click or 'rightmouse - open' the image
> file.
> > > Not only with 'copy to folder', that's why I was saying that it could
be
> > IE.
> > >
> > > How do you access the ftp server ? FQDN ? or netbios name or IP.
> > > I tested with fqdn and ip, no problem, you can verify with my
settings.
> > > I'm using W2k Server, SP3, All default settings, except anonymous
access
> > > is turned off.
> > >
> > >
> > > --
> > > Regards,
> > > Bernard Cheah
> > > http://support.microsoft.com/
> > >
> > >
> > > "Jerry" <jerry.giacinto@ketteng.com.nospam.com> wrote in message
> > > news:exe1hyDLDHA.2228@tk2msftngp13.phx.gbl...
> > > > Remember that the 226 only showed up when I did a "Copy to
folder...",
> > not
> > > > when I tried double-clicking on the file. When I double-click
nothing
> > > shows
> > > > up in the log. I think it's more likely that I don't have my ftp
site
> > > setup
> > > > correctly. If it were an IE problem, I don't think the
> double-clicking
> > > > would work on other FTP sites.
> > > >
> > > > I think it would be valuable if I could find someone who is willing
to
> > let
> > > > me compare FTP site setups and do some testing.
> > > >
> > > > Thanks for your help,
> > > > Jerry
> > > >
> > > >
> > > > "BB" <qbernard@hotmail.com> wrote in message
> > > > news:uGzomW9KDHA.1552@TK2MSFTNGP10.phx.gbl...
> > > > > Well the log show 226 - successfully sent.
> > > > > It could be client site IE issue.
> > > > >
> > > > > I just tested my IE6.0 with IIS 5.0 and 6.0.
> > > > > whether the image is big or small insize.. no problem.
> > > > >
> > > > > You might want to try IE newsgroups, since there's
> > > > > nothing we can trace further in IIS FTP.
> > > > >
> > > > > --
> > > > > Regards,
> > > > > Bernard Cheah
> > > > > http://support.microsoft.com/
> > > > >
> > > > >
> > > > > "Jerry" <jerry.giacinto@ketteng.com.nospam.com> wrote in message
> > > > > news:OobVEm5KDHA.2236@TK2MSFTNGP09.phx.gbl...
> > > > > > Thanks Atrax and Bernard for your replies.
> > > > > >
> > > > > > First off, let me say that I wouldn't normally use IE for FTP
> > > access.
> > > > I
> > > > > > usually run WS_FTP Pro - and I have no problems accessing the
ftp
> > site
> > > > and
> > > > > > performing data transfers. However, I have a user who thinks
that
> > the
> > > > > > customer using the site would like the functionality of opening
> the
> > > > files
> > > > > > from the site without downloading them first. This seems
> > reasonable,
> > > > > > because it works from other FTP sites. I don't know if other
FTP
> > > > clients
> > > > > > have that ability, but WS_FTP Pro doesn't appear to, and it's
not
> my
> > > > > > responsibility to provide an FTP client to the customer - I can
> only
> > > > > suggest
> > > > > > it to their IT staff.
> > > > > >
> > > > > > If I right-click and select open, I do get the same error. If
I
> > > > > > right-click and copy or cut, nothing seems to happen, and I do
not
> > get
> > > > the
> > > > > > option to paste either in the same IE window or in Windows
> Explorer.
> > > > > > However, if I select "Copy to folder...", I am able to select a
> > folder
> > > > to
> > > > > > copy to, and it does work. After I do this, I am able to
> > double-click
> > > > on
> > > > > > the file at the ftp site (in IE - NOT the file I downloaded
> > locally),
> > > > and
> > > > > it
> > > > > > will then open in a new IE window. I noticed that after I do
the
> > > "Copy
> > > > to
> > > > > > folder...", a copy also shows up in my Temporary Internet Files.
> If
> > I
> > > > > > delete that copy, double-clicking to open from the ftp site
stops
> > > > working
> > > > > > again.
> > > > > >
> > > > > > I checked the IIS FTP logs, but I don't get a new entry when I
> > > > > > double-click the file. If I do a "Copy to folder..." I get two
> > > entries
> > > > > > similar to this:
> > > > > > 19:15:34 xxx.xxx.xxx.xxx username yyy.yyy.yyy.yyy 21 [240]sent
> > > > > > /test/picture.jpg 226 0 -
> > > > > > where the x IP is my client and the y IP is the server.
> > > > > >
> > > > > > I think there is a good chance it is an IIS setting based on
the
> > > fact
> > > > > that
> > > > > > this works on other FTP sites from my computer, but I obviously
> > don't
> > > > know
> > > > > > that for sure.
> > > > > >
> > > > > > Thanks again for your help,
> > > > > > Jerry
> > > > > >
> > > > > > "BB" <qbernard@hotmail.com> wrote in message
> > > > > > news:uZEou9wKDHA.2244@TK2MSFTNGP11.phx.gbl...
> > > > > > > IE is not a good ftp client. I would suggest get a better one.
> > > > > > > next, on the page not found, if you right mouse the file and
> > select
> > > > > > > open, same error ?
> > > > > > >
> > > > > > > what the ftp response code for the request ? 226 ?
> > > > > > >
> > > > > > >
> > > > > > > --
> > > > > > > Regards,
> > > > > > > Bernard Cheah
> > > > > > > http://support.microsoft.com/
> > > > > > >
> > > > > > >
> > > > > > > "Jerry" <jerry.giacinto@ketteng.com.nospam.com> wrote in
message
> > > > > > > news:OydsCovKDHA.1260@TK2MSFTNGP09.phx.gbl...
> > > > > > > > Hi. Not sure if this is the appropriate place to post
this
> or
> > > > not,
> > > > > > but
> > > > > > > it
> > > > > > > > seemed like a good place to start. I've setup an FTP site
> using
> > > IIS
> > > > 5
> > > > > > on
> > > > > > > > Win2K. This site does not allow anonymous access. I can
> access
> > > the
> > > > > > site
> > > > > > > > using IE (and I'm currently testing with IE 5.5 and 6). I
can
> > > copy
> > > > > > files
> > > > > > > to
> > > > > > > > and from the site with no problem. However, when I
> double-click
> > > on
> > > > a
> > > > > > file
> > > > > > > > to open it (a registered file type such as a jpeg file), a
new
> > IE
> > > > > > browser
> > > > > > > > window opens, and after a period of time, I get a "The page
> > cannot
> > > > be
> > > > > > > > displayed" message. I've visited other FTP sites and this
> > > > > functionality
> > > > > > > > works correctly from them. The time to copy a file from the
> > site
> > > is
> > > > > > much
> > > > > > > > shorter than the amount of time it takes for this message to
> > come
> > > > up,
> > > > > so
> > > > > > > it
> > > > > > > > doesn't appear to be a timeout issue.
> > > > > > > > I figure I must have a security setting blocking this.
> > However,
> > > I
> > > > > did
> > > > > > > go
> > > > > > > > so far as to allow Full Access by the FTP user to the
> directory
> > in
> > > > > NTFS
> > > > > > > with
> > > > > > > > no luck.
> > > > > > > >
> > > > > > > > Any ideas?
> > > > > > > >
> > > > > > > > Thanks in advance,
> > > > > > > > Jerry
> > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>
- Next message: Jeff Cochran: "Re: URLScan Confusion"
- Previous message: Jeff Nikodym: "Re: Cant make IIS6 Website Public!"
- In reply to: BB: "Re: Internet Explorer FTP access"
- Next in thread: BB: "Re: Internet Explorer FTP access"
- Reply: BB: "Re: Internet Explorer FTP access"
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