Re: remote users cannot authenticate to our intranet webpage
From: BB (Bernard_at_3exp.com)
Date: 04/22/03
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From: "BB" <Bernard_at_3exp.com> Date: Tue, 22 Apr 2003 10:24:05 +0800
1) Yes. so switch from NTLM to Basic auth should
solve your problem.
2) I guess, the IE automatically login. check you
IE, security setting, there's one called auto login with
current user credential, next there's also a 'enable windows
integrated login' at the advanced tab.
-- Regards, Bernard Cheah http://support.microsoft.com/ "Joe Admin" <admin@yournetwok.com> wrote in message news:047301c3080c$60dc35a0$a101280a@phx.gbl... > Bernard, > > Now that I think of it, we are using SSL. Sorry for the > confusion. > > Item 2: The page comes right up without asking for > authentication. Probably because it's within our domain. > > > > >-----Original Message----- > >Ok. since you have proxy in between. > >Windows Integrated will not work, so you > >solution will be Basic + SSL cert. > > > >on item 2) NO ?? mm... have you try > >the fqdn name ? www.xxxx.com ? > > > >after change to basic, any luck ? > > > >-- > >Regards, > >Bernard Cheah > >http://support.microsoft.com/ > > > > > >"Joe Admin" <admin@yournetwork.com> wrote in message > >news:02f901c305be$5a47b5c0$a001280a@phx.gbl... > >> Bernard, > >> > >> Here are the answers to your questions. I'm the admin > for > >> a small network within a much larger domain. > >> > >> > >> 1 - Integrated Windows Authentication > >> > >> 2 - No. > >> > >> 3 - Works if you use the URL for page on the network, > but > >> not if you connect by IP in the URL bar. > >> > >> 4 - Yes. Firewall and proxy between users and server. > >> Remote users are in 3 different locations. I have no > >> control or say over how the firewall and proxy are > >> administered. > >> > >> 5 - IE6.0/SP1, IE 5.5, IE 6.0/SP2 > >> > >> The more I look at it, the more I think that it is an > >> authentication problem rather than a connection problem. > >> > >> Thanks for your help, > >> > >> Joe > >> > >> > >> > >> > >> >-----Original Message----- > >> >Look for HTTP status for the remote user requests > >> >in the IIS log files > >> >Ok, now. > >> >1) what authentication method you using ? > >> >2) if you test on local server it self does it work ? > >> >3) local lan user, working ? > >> >4) any firewall, proxy between remote user and server ? > >> >5) what browser you tested locally and remotely ? > >> > > >> > > >> >-- > >> >Regards, > >> >Bernard Cheah > >> >http://support.microsoft.com/ > >> > > >> > > >> >"Joe Admin" <admin@yournetwork.com> wrote in message > >> >news:061f01c3052d$b5a1e8a0$a001280a@phx.gbl... > >> >> I found the IIS logs. What should I be looking for? > It > >> >> seems to be an authentication problem of some kind. > >> >> > >> >> Joe > >> >> > >> >> > >> >> > >> >> >-----Original Message----- > >> >> >I can't find anything else in the other event logs > that > >> >> >seems to be related to this. Where to I find the > IIS > >> log? > >> >> > > >> >> >Joe > >> >> > > >> >> > > >> >> >>-----Original Message----- > >> >> >>Any other event log ? check IIS log too... > >> >> >> > >> >> >> > >> >> >>-- > >> >> >>Regards, > >> >> >>Bernard Cheah > >> >> >>http://support.microsoft.com/ > >> >> >> > >> >> >> > >> >> >>"Joe Admin" <joeadmin@yournetwork.com> wrote in > >> message > >> >> >>news:04bd01c30442$21cad740$3401280a@phx.gbl... > >> >> >>> I have been having a problem with remote users > not > >> >> being > >> >> >>> able to log into our intranet website. Everything > >> >> worked > >> >> >>> fine as of last thursday and then nothing. > >> >> >>> > >> >> >>> The user goes to the website by entering the site > >> IP. > >> >> >They > >> >> >>> then get a login popup where they enter their > >> account > >> >> >info > >> >> >>> that they have on the web server. > >> >> >>> > >> >> >>> Whenever they try to log in, we see the following > >> >> error. > >> >> >>> > >> >> >>> "Event ID 529 Unknown user name or Bad Password" > >> >> >>> > >> >> >>> We have checked the accounts and reentered the > >> >> passwords > >> >> >>> so we know that they are correct. This problem > >> persists > >> >> >>> even when we test within the office. > >> >> >>> > >> >> >>> The only changed that we did before this problem > >> >> >appeared > >> >> >>> was to install the patch related to MS bullletin > 03- > >> >> 001. > >> >> >>> After this problem showed, we uninstalled the > patch > >> >> >>> thinking that that may have been the cause, but > no > >> >> luck. > >> >> >>> It doesn't seem that this patch would effect this > >> >> >service > >> >> >>> or anything related to our problem. > >> >> >>> > >> >> >>> Our server runs Windows 2000 server with IIS 5.0. > >> >> >>> > >> >> >>> If anyone has seen this or has any helpful > advice, > >> >> >please > >> >> >>> post here. Thanks in advance for any assistance > you > >> can > >> >> >>> provide. > >> >> >>> > >> >> >>> Joe > >> >> > > >> >> >. > >> >> > > >> > > >> > > >> >. > >> > > > > > > >. > >
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