Re: remote users cannot authenticate to our intranet webpage

From: Joe Admin (admin@yournetwork.com)
Date: 04/18/03 

From: "Joe Admin" <admin@yournetwork.com>
Date: Thu, 17 Apr 2003 15:07:17 -0700

I found the IIS logs. What should I be looking for? It
seems to be an authentication problem of some kind.

Joe

>-----Original Message-----
>I can't find anything else in the other event logs that
>seems to be related to this. Where to I find the IIS log?
>
>Joe
>
>
>>-----Original Message-----
>>Any other event log ? check IIS log too...
>>
>>
>>--
>>Regards,
>>Bernard Cheah
>>http://support.microsoft.com/
>>
>>
>>"Joe Admin" <joeadmin@yournetwork.com> wrote in message
>>news:04bd01c30442$21cad740$3401280a@phx.gbl...
>>> I have been having a problem with remote users not
being
>>> able to log into our intranet website. Everything
worked
>>> fine as of last thursday and then nothing.
>>>
>>> The user goes to the website by entering the site IP.
>They
>>> then get a login popup where they enter their account
>info
>>> that they have on the web server.
>>>
>>> Whenever they try to log in, we see the following
error.
>>>
>>> "Event ID 529 Unknown user name or Bad Password"
>>>
>>> We have checked the accounts and reentered the
passwords
>>> so we know that they are correct. This problem persists
>>> even when we test within the office.
>>>
>>> The only changed that we did before this problem
>appeared
>>> was to install the patch related to MS bullletin 03-
001.
>>> After this problem showed, we uninstalled the patch
>>> thinking that that may have been the cause, but no
luck.
>>> It doesn't seem that this patch would effect this
>service
>>> or anything related to our problem.
>>>
>>> Our server runs Windows 2000 server with IIS 5.0.
>>>
>>> If anyone has seen this or has any helpful advice,
>please
>>> post here. Thanks in advance for any assistance you can
>>> provide.
>>>
>>> Joe
>
>.
>