Re: OWA and conectivity through an ISP

From: paul (steadpaul@hotmail.com)
Date: 07/12/02


From: "paul" <steadpaul@hotmail.com>
Date: Thu, 11 Jul 2002 23:30:41 +0100


well it looks like it's not me so thats cool, i've now handed it back to the
two guys in question saying change isp (for those in the UK reading this BT
[boooo hissss] or Plus.net seems to work fine)

Thanks for your help

Paul

"KC Lemson [MS]" <kclemson@online.microsoft.com> wrote in message
news:#JN6F4RKCHA.2260@tkmsftngp10...
> Nothing comes to mind, I have not heard of this behavior before. When you
> click "Send" on a message, it does an HTTP POST to the server. If you
could
> get a network sniff of the traffic you could perhaps see where it's
failing
> (if SSL is used you'd need to turn it off though).
>
> - KC
>
> --
> This posting is provided "AS IS" with no warranties, and confers no
rights.
>
>
> "Paul" <steadpaul@hotmail.com> wrote in message
> news:udFUYrLKCHA.1772@tkmsftngp09...
> > Thanks for the tip KC and yes I have been through the troubleshooter as
I
> > said it works for everyone except these two users, plus it works for
these
> > two users if they use another isp to connect to the web ( but using the
> same
> > machine and set up broswer etc).
> >
> > Could not reply means ...read an email ..... hit the reply icon ......
> type
> > a reply ...... hit the send icon ...... wait (the nav bar goes gray for
a
> > sec) .........wait ......check to see if it is sent items
> > ................its not .............check with the person the reply was
> > sent to............. is was not recived
> >
> > Any clues?
> >
> >
> > "KC Lemson [MS]" <kclemson@online.microsoft.com> wrote in message
> > news:#jnRB0GKCHA.2400@tkmsftngp08...
> > > Can you explain what you mean by "could not reply" - what happens when
> he
> > > tries?
> > >
> > > Also, please take a look at
> > >
> >
>
http://www.microsoft.com/technet/treeview/default.asp?url=/TechNet/prodtechn
> > > ol/exchange/support/trowae2k.asp It provides some good steps to use to
> > > narrow down issues - for example, if he's using Internet Explorer,
make
> > sure
> > > "Show friendly errors" is turned off. Try using a different browser
> > program,
> > > etc.
> > >
> > > If it works through a different ISP, my guess would be that blueyonder
> has
> > > some sort of proxy server in place that is blocking or filtering the
> > traffic
> > > to the server in some way. There are some examples in the above
> > > troubleshooting whitepaper.
> > >
> > > Thanks,
> > >
> > > - KC
> > >
> > > --
> > > This posting is provided "AS IS" with no warranties, and confers no
> > rights.
> > >
> > >
> > > "Paul" <steadpaul@hotmail.com> wrote in message
> > > news:eAXYtE$JCHA.1716@tkmsftngp13...
> > > > This is a strange one hence the wild cross post, we have XP pro
> machines
> > > > connecting to a win 2000 server for OWA two of my colleagues need to
> > > access
> > > > OWA and have had problems, one, who uses blueyonder (UK dial up
ISP),
> > > could
> > > > get on to the our site but could do very little i.e. he could see
and
> > read
> > > > his emails but could not reply. The other using a NTL cable modem
> (again
> > a
> > > > UK cable co) could do everything but sooooo slow. After much testing
I
> > > > discovered that from my home XP Pro machine (ISDN BT) I could use
both
> > of
> > > > their OWA at speed and do all of the tasks they said they could not.
I
> > > > looked at ever possibility, and we have many users using this in the
> > same
> > > > configuration and in some cases the identical machine, I tried them
> both
> > > on
> > > > another ISP and you guessed it, the problems went away.
> > > >
> > > > The question is it me or is it the ISP, the easy answer would be
just
> to
> > > > change but it's always nice to know, is it not?
> > > >
> > > > Paul
> > > >
> > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>