RE: ASP.NET Application intermittently fails to start

howard39_at_nospam.nospam
Date: 03/31/05 

Date: Thu, 31 Mar 2005 09:57:02 -0800

Here is the exception text:

Server Error in '/XXXXXXXXXX' Application.
--------------------------------------------------------------------------------

The remote procedure call failed.
Description: An unhandled exception occurred during the execution of the
current web request. Please review the stack trace for more information about
the error and where it originated in the code.

Exception Details: System.ApplicationException: The remote procedure call
failed.

Source Error:

An unhandled exception was generated during the execution of the current web
request. Information regarding the origin and location of the exception can
be identified using the exception stack trace below.

Stack Trace:

[ApplicationException: The remote procedure call failed.
]
   System.Security.Principal.WindowsIdentity._ResolveIdentity(IntPtr
userToken) +0
   System.Security.Principal.WindowsIdentity.get_Name() +71
   System.Web.Configuration.AuthorizationConfigRule.IsUserAllowed(IPrincipal
user, String verb) +106
   System.Web.Configuration.AuthorizationConfig.IsUserAllowed(IPrincipal
user, String verb) +81
   System.Web.Security.UrlAuthorizationModule.OnEnter(Object source,
EventArgs eventArgs) +181
System.Web.SyncEventExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute() +60
   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
completedSynchronously) +87

--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:1.1.4322.2032; ASP.NET
Version:1.1.4322.2032

"howard39@nospam.nospam" wrote:

> We have deployed an ASP.NET application on 20 servers in different locations,
> and it is used daily by about 300 users around the country.
>
> Every couple of weeks at one location or another, users cannot get into the
> application. The Default.htm redirection page displays, but then, instead of
> entering our ASP.NET main page, the unhandled exception message below is
> displayed. Sometimes if the users wait and try again they can get in. The
> most recent time this occured, three users could not get in, and waiting and
> trying again didn't help. We rebooted the server and all was well again.
>
> The exception message seems to indicate that there is a problem with
> authentication, and this occurs outside of any code we have written. We are
> using integrated Windows authentication.
>
> Could this be a Kerberos issue or some kind of Active Directory network
> issue? How would we go about finding and fixing the problem?
>
> The application runs on Windows 2003 servers using IIS in IIS5 mode. The
> clients typically use Windows 2000.

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