Re: "proving" a user received an email (good gosh)

From: Michael Heiming (michael+USENET@heiming.de)
Date: 06/24/02 

From: Michael Heiming <michael+USENET@heiming.de>
Date: Mon, 24 Jun 2002 20:50:52 +0200

[Follow up set to comp.unix.admin]

gaius.petronius (<188cd7b2.0206232245.47c44a28@posting.google.com>):

> "proving" a user received an email (good gosh)
>
> boss calls me in
> manager X is a liar, says he never received this damn email.
>
> i check the logs
>
[..]
> This is probably more a security or forensics question.
> is there a way to tune the logs to report the message id of the
> email when the user logs in and receives?

You could setup procmail, to copy every mail in a special file, per
user and run a small script from cron each night, grep all message
id to another file and empty the file containing all the mail.

However, as this sounds more like a political problem, the problem
is, no matter how good your mail system works, you can't prove that
someone really got a mail. Even if it's very likely, that sendmail
and your POP server worked perfectly. Better check, if it's
possible to use return receipts. Most MUA can do this, show your
users, how to use them, next time they can fight with themselfs, if
they got a mail or not. It's almost better to stay out of a battle
like this.

Good luck

Michael Heiming 

--
Remove the +SIGNS case mail bounces.

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