Re: Status of pam-1@ssh.com authentication in OpenSSH?

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Date: Mon, 22 Dec 2003 21:48:44 -0500

"all mail refused" <elvis@notatla.org.uk> wrote in message
news:slrnbuep38.2j9.elvis@notatla.org.uk...
> In article <ocidnVSmU_wvY3uiRVn-tA@comcast.com>, Nico Kadel-Garcia wrote:
>
> >> >from the users (is that a goal per se?) that they can only be reached
by
> >> >leaving a phone message (no e-mail requests for help!) and you *never*
> >> >get to talk to them unless they call you back (and they choose not
to.)
> >> > It's *UNBELIEVABLE*.
> >>
> >> Hey - can I apply for an IT job there ?
> >
> >Such an environment is usually a matter of policy, not necessarily
man-power
> >shortage.
>
> I'm not actually short of a job - just wondered whether there's one where
> I can do even less than at present :).
>
> >Eduardo, can you make friends with the secretary or paper-work handler
for
> >their department? I got an in at one over-sized workplace by keeping the
> >secretary's email working, despite the best efforts of their IT
department
>
> Or arrange to charge downtime attributable to them to their cost centre.

*Ouch*. My boss actually got me on the company's planning committee for
computing growth, because of the historical difficulties with getting the IT
department to work for anyone other than bookkeeping (which they had
formerly been). This was about the time I got involved in working with SSH,
back with the old ssh.com 1.2.x releases and porting them to SunOS, and
trying to get people to use secured file transfer techniques to protect
their data from packet sniffing. IT was specifically warned by several
department heads and VP's not to interfere with the networks of me and my
peers, because our systems worked and theirs didn't. They didn't take it
well, especially when new department heads kept begging to go on our email
system instead of the company's.

They ran MSMail over token ring, then Outlook on MS Exchange, then finally
went to *allowing* POP clients, and a year later would finally do the update
to allow IMAP. We'd been running sendmail for years, and I was one of the
early publishers of patches for running WU imapd with SSL, and an author of
*real* patches for teaching WU imapd that your home directory is not the
repository of your stored email, a subdirectory is.

However, one lesson I learned. When you have real problems like this,
*document*. Names, dates, times, places. Get your boss to accept the report,
and document every flipping time the IT department does well or screws up
bigtime such as failing to fulfill their 24-hour turnaround time policy.

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