Re: virus trouble... need assistance

From: Keme (KEMEsixtwonullsix_at_start.no)
Date: 05/22/05

  • Next message: Samanda Rawando: "Re: What is a good freeware Internet privacy tracks eraser for WinXP?" 
    Date: Sun, 22 May 2005 03:29:45 +0200

    dizz@canada.com wrote:
    > I recently was infected with a computer virus. Norton AntiVirus 2003
    > initially caught the virus and it supposedly deleted it, so I was not
    > concerned with the message details. However, almost immediately after
    > receiving the message I realized the virus was not completely removed.
    > A DOS window popped up two or three times and then Norton shutdown. I
    > tried opening Norton again but it would not open. I then tried
    > uninstalling and reinstalling but it would not reinstall. I tried the
    > Windows Update site and the page shows no conent. Any ideas on how to
    > identify the virus so I can take steps to remove it?
    >
    > I'm running Windows XP Pro with SP1.
    >
    > Thanks
    >

    Several AV companies have a web service for free scan, and some remove
    viruses found, too. Trend Micro "HouseCall" is one that comes to mind.
    Properly installed AV utilities can do a more thorough job, though.

    If all else fails, F-prot has a DOS AV utility. It should work from a
    bootable CD (create that disk on a different computer, if possible).
    F-prot website says the DOS utility works in Windows versions up to -98.
    Might work for later versions too, when booting to DOS. If your disks
    are NTFS, though, you'll probably need additional tools to get access to
    the disks from DOS.

  • Next message: Samanda Rawando: "Re: What is a good freeware Internet privacy tracks eraser for WinXP?"

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