Re: Citibank Spyware Tracking Your Online Banking now Mandatory

From: Brian (8t0y_at_kcl.com)
Date: 04/28/05 

Date: Thu, 28 Apr 2005 00:07:26 GMT

<unet19@yahoo.com> wrote in message
news:1114461994.471987.190090@z14g2000cwz.googlegroups.com...
> Citibank has started forcing customers to allow 3rd parties to track
> and collect data on what you are doing when you are using online
> banking. Before April, you had a choice to reject this intrusion. The
> bank relies on the fact that most customers are not aware of this
> tactic and don't know how to limit it by rejecting 3rd-party cookies.
>
> The only cookies that should be required are those from citibank.com -
> not some sleazy data-collection outfit. This new requirement started
> on XP systems (using Internet Explorer) - soon to spread to all systems
> I'm sure. Also, there was no warning that the next day you will not be
> able to pay your bills until you allowing this intrusion.
>
> The help-desk is useless. They read from a prepared list of steps to
> check your browser settings and that's it. Most don't even seem to
> know what a cookie is, let alone 3rd-party cookies. Even fewer know
> about data-collection or spyware.
>
> Citibank's privacy statement says that they will share information
> about you with other affiliated companies (one of which is a spyware
> company called Bridgetrack which they do not mention.). But they have
> this information without letting these companies gather it themselves
> with their own cookies. Following you around while you are updating
> secure financial information online is akin to having such companies
> looking over your shoulder at the teller's window in the bank The
> line needs to be drawn somewhere. This sort of voyeurism and invasion
> of privacy should be illegal.
>
> Let Citibank know that you are aware of what's going on and that you
> don't like it. If enough customers who have large deposits complain
> and threaten to change banks, maybe this bank will return to the policy
> of making such tracking optional like it is at other online banking
> centers.
>
Hello,

If you don't like it go to another bank - it's a simple choice. If enough
people do that and give the true reason for leaving, the bank will think
again.
It's like banks in the UK now advertise british call centres and some say
they do not even use a call centre because customers were leaving.

Relevant Pages

  • Re: Citibank Spyware Tracking Your Online Banking now Mandatory
    ... | Citibank has started forcing customers to allow 3rd parties to track ... | tactic and don't know how to limit it by rejecting 3rd-party cookies. ... | secure financial information online is akin to having such companies ...
    (comp.security.misc)
  • Citibank Spyware Tracking Your Online Banking now Mandatory
    ... Citibank has started forcing customers to allow 3rd parties to track ... bank relies on the fact that most customers are not aware of this ... The only cookies that should be required are those from citibank.com - ... secure financial information online is akin to having such companies ...
    (comp.security.misc)
  • Citibank Spyware Tracking Your Online Banking now Mandatory
    ... Citibank has started forcing customers to allow 3rd parties to track ... bank relies on the fact that most customers are not aware of this ... The only cookies that should be required are those from citibank.com - ... secure financial information online is akin to having such companies ...
    (comp.security.misc)
  • Re: Citibank Spyware Tracking Your Online Banking now Mandatory
    ... |>> Citibank has started forcing customers to allow 3rd parties to track ... |>> tactic and don't know how to limit it by rejecting 3rd-party cookies. ... |>> secure financial information online is akin to having such companies ...
    (comp.security.misc)
  • La merde de newportman
    ... IT WAS ONLY £233,000, and it was only about 20 British customers who ... Bangalore call centre had fiddled accounts and helped himself to ... the bank says they caught the crooked employee before he had ... Accountants Finance Terrorism - and Why Governments Can't Stop Them ...
    (rec.travel.europe)