Re: Citibank Spyware Tracking Your Online Banking now Mandatory
From: David H. Lipman (DLipman~nospam~_at_Verizon.Net)
Date: 04/25/05
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Date: Mon, 25 Apr 2005 20:55:17 GMT
From: <unet19@yahoo.com>
| Citibank has started forcing customers to allow 3rd parties to track
| and collect data on what you are doing when you are using online
| banking. Before April, you had a choice to reject this intrusion. The
| bank relies on the fact that most customers are not aware of this
| tactic and don't know how to limit it by rejecting 3rd-party cookies.
|
| The only cookies that should be required are those from citibank.com -
| not some sleazy data-collection outfit. This new requirement started
| on XP systems (using Internet Explorer) - soon to spread to all systems
| I'm sure. Also, there was no warning that the next day you will not be
| able to pay your bills until you allowing this intrusion.
|
| The help-desk is useless. They read from a prepared list of steps to
| check your browser settings and that's it. Most don't even seem to
| know what a cookie is, let alone 3rd-party cookies. Even fewer know
| about data-collection or spyware.
|
| Citibank's privacy statement says that they will share information
| about you with other affiliated companies (one of which is a spyware
| company called Bridgetrack which they do not mention.). But they have
| this information without letting these companies gather it themselves
| with their own cookies. Following you around while you are updating
| secure financial information online is akin to having such companies
| looking over your shoulder at the teller's window in the bank The
| line needs to be drawn somewhere. This sort of voyeurism and invasion
| of privacy should be illegal.
|
| Let Citibank know that you are aware of what's going on and that you
| don't like it. If enough customers who have large deposits complain
| and threaten to change banks, maybe this bank will return to the policy
| of making such tracking optional like it is at other online banking
| centers.
Cookies are the LEAST of your problem and are NOT SpyWare !
According to FTC regulations, all financial institutions are required to provide you a
privacy statement and a methodology to "opt out" of solicitations. If you are worried, send
CitiBank a formal, signed, letter stating that they are barred from sharing *any* personal
data with third party companies and companies not directly involved with your CitiBank
account(s). Also state that your data can NOT be shared for marketing purposes as well. I
actually have been doing this for years. Long before the FTC mandated that financial
institutions must provide a yearly privacy statement
-- Dave http://www.claymania.com/removal-trojan-adware.html http://www.ik-cs.com/got-a-virus.htm
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