Re: Don't Know How to Unravel....

Temprock_at_hotmail.com
Date: 03/21/05 

Date: 20 Mar 2005 15:32:03 -0800

Mr. Dnes. Thank you very much for your detailed (but depressing)
cure!!!

My major gripe is that when the Dell techies were walking me through
the clean reinstall, they did not TRY to give me tips that would have
minimized the chicken/egg situation you mentioned.

When I called back to ask them to help me solve this "new" problem--you
leave a voice-mail message with call back times--I of course have not
heard from them (they made me feel "lucky" they helped me with the
so-called clean reinstall of the operating system which crashed in the
first place through no known fault of mine).

My next computer will be a MAC for sure.

How could they have NOT anticipated after telling me to reinstall with
a 3 year old CD of XP (well before SP 2 plus many other updates) that
the minute I signed online I'd be vulnerable???

Screw Dell, Screw Windows, screw MS (but THANK YOU!!)