NAV Error 3019.6 - Surely they jest?
Trashbagl_at_hotmail.com
Date: 02/12/05
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Date: 11 Feb 2005 22:35:22 -0800
After my last full virus scans with NAV in fully updated NIS 2005
reported no viruses found a popup appears: Error: "Norton AntiVirus was
unable to scan your computer for infections." (3019.6), thus
introducing ambiguity on whether or not the scan was successful.
Checking the Symantec site eventually the instruction is to "examine
each file in the following folders to verify that they are not set to
run in compatibility mode:
· C:\Program Files\Norton AntiVirus
· C:\Program Files\Common Files\Symantec Shared
This happens to involve checking 566 files. At a file a minute with no
breaks that comes to about 9 ¾ hours. Pointing out this as an
unrealistic task via "Rate this document" produces no response from
Symantec.
Any perspectives on this situation?
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