Deleting Troublesome Adware

From: Robert McClenon (robert.mcclenon_at_verizon.net)
Date: 11/25/04 

Date: Thu, 25 Nov 2004 18:11:24 GMT

I don't know if this is the right group. If not, please direct me
somewhere. I have Windows XP and am running Norton Internet Security
(Antivirus plus additional features, including extended threats). If
I run a full virus scan, it detects various adware programs and offers
to delete them. However, they can't be deleted. I have attempted to
delete them by dragging their icons to the Norton Protected Recycle
Bin, and am told that they can't be deleted.

A few days ago I had more of these adware programs that didn't want to
be deleted. I was able to delete some of them by going to the Control
Panel Add/Remove Programs and uninstalling them. (Bullseye Network is
troublesome because it insists on my answering a long series of
questions about why I want to delete it, and I assume that it is
sending those back to its supplier, which makes me think it is not
only adware but commercial spyware.) I now have two remaining adware
programs that I am still trying to delete. I have tried locating
entries for them in the Registry and deleting the Registry entries,
but still can't delete them.

The names of the two adware threats that won't go away are:
2_0_1browserhelper2.dll and salm.exe. Does anyone have any advice on
how to get rid of them?

     - - Bob McClenon
 

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