Ad-Aware Tech Support _SUCKS!_ ... can anyone help me with my problem?

From: Rich (rseifertweb_at_earthlink.net)
Date: 09/27/04


Date: 27 Sep 2004 09:26:08 -0700

Just my opinion ... as the owner of Ad-Aware SE Personal.

Does anyone have any ideas on a possible fix for my problem? Ad-Aware
hasn't responded to my post on their forum ... in fact, they haven't
responded to a number of posts on their forums. Too bad I paid for
their SE software. Never again.

I'm trying to delete three keys from my registry in
\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

If I turn-off Ad-Watch and remove it (Ad-Watch) from auto-starting, I
can successfully delete the registry keys I want to stop running at
start-up. I have verified this by rebooting and checking my registry.

However, as soon as I re-start Ad-Watch, it detects that changes to
the registry were made (as it tells me so), and then somehow restores
the keys I had confirmed were deleted. ?????

How can I fix this so my keys are permanently deleted and Adwatch
accepts the new registry as a baseline?

Thanks so much for your time/assistance ... and for putting up with my
venting in cyberspace...

Regards,
Rich
(Please don't reply to dead address--the ultimate spam prevention)



Relevant Pages

  • Re: Current Security Settings Prohibit Running ActiveX
    ... it seems there si something wrong in the Registry ... I ran them like 3 times and "fix" the problems ... This is the last result for Ad-aware ... Jeired RegKey Malware ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • Re: Why is my transparent spacer image getting printed?
    ... been complaining about IE not loading up all images on a page at times. ... the fix for you or not. ... It involves deleting a couple of Registry keys. ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • Re: Computer freezes when scanning for updates
    ... >delete the registry entry, it would not delete all values. ... Spybot is finding that the security setting for "Download unsigned ... When it actually goes to fix that value it isn't ... scan again Spybot will find the value in those keys is still not equal to 3. ...
    (microsoft.public.windowsupdate)
  • Re: Security Update 832894 causing this page cannot be displayed
    ... FEATURE_HTTP_USERNAME_PASSWORD_DISABLE keys to my registry and then ... Wes ... > the patch is supposed to fix. ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • Re: Win32::TieRegistry
    ... > in the registry, I think I may have missed the point somewhere but I don't ... > seem to be able to read the keys. ... errors you can't fix. ... Rob ...
    (perl.beginners)