ZoneAlarm problem
- From: rick@xxxxxxxxxxxxx
- Date: Sun, 08 Apr 2007 02:55:22 GMT
Folks,
Today I got a notice of a new version of ZoneAlarm - the free one. I
tried to download it, but that didn't work. I thought I could
uninstall it, then reinstall it (I had been given the option before).
I tried to uninstall, and got a message"True Vector Internet Monitor
was not uninstalled. The uninstall was not able to stop the True
Vector engine. Uninstall ZA and make sure all other True Vecor based
programs have been closed."
Now I get a "vs.mon.exe" error message that it failed because
zpeng24.dll not found. And that reinstalling the app may fix the
problem.
Tried to install ZA new, and it won't let me. At this point, I don't
know if I have a firewall that works (although Windows Security says
ZA is working).
And somewhere along the line, the bottom 20% of my screen has been
turned into unusable blank space. I don't know why. I do know I've
tried System Restore several times, and that isn't helping. And I
can't get rid of the warning box for *vsmon.exe - unable to locate
component*
I'm so frustrated, I'd be willing to dump Zone Alarm in its entirety
and try Comodo, or even the Windows firewall that came with the
system. BTW, my computer is a year old Dell Dimension E510 running
Windows XP SP-2.
If anyone could help, I'd be grateful.
Thanks,
Rick
.
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