Re: zonelabs blocking internet access even when uninstalled!
- From: "JIP" <JIP@xxxxxxxxxxxxxxxxxxxx>
- Date: Mon, 6 Mar 2006 17:22:11 -0000
zapzapzapzap64@xxxxxxxxxxx wrote:
Okay, this is driving me nuts.
After a brand new install of windows xp pro, I downloaded zone labs
free edition from my broadband provider. Which worked fine, like it
always has done for me. But then shortly after it prompted me to
update, which I did... but then all I could get was 'system error
please reboot'. Internet access was blocked, and the page displayed
instructions for regaining access. Eventually I regained internet
access by switching to the windows firewall, and not using zonlelabs.
However, I later got the 'internet access denied' message again, so
this time I uninstalled zonelabs, renamed the internet log files etc,
and carried on with the windows firewall. This seemed to work, but
when I booted up my machine this morning I got the 'zonelabs denied
internet access' message in my browser AGAIN, even though zonelabs is
no longer installed !!
How can this be? And how can I fix it?
Another unrelated(?) problem
-------------------------------------------
I've also got a problem with my hard drive, which is presumably
unrelated, but is as follows:
my hard drive was 40GB... and I was running a manufacturer-installed
windows xp home edition. But after installing windows xp pro it went
horribly wrong. Did a clean install and got a 'can't load operating
system' error, or words to that effect. Ended up having to use my
windows 98 cd just to get access to the pc and format the hard drive.
Did that, installed windows 98, and then upgraded to win xp pro. But
my hard drive has shrunk ! The 40GB hard drive was NTFS and when
formatting via win 98 this had been confirmed and I'd said 'yes' to
all the prompts about catering for that. But now, in win xp pro I'm
rather alarmed to see that my hard drive is listed as being FAT32 and
only
4.99GB !!
I've gone into the windows disk managing tool, hoping to find a huge
unallocated space I could partition or something, but instead I'm
contradictory info... on the one hand I'm being told there's a
whopping 149GB there, on the other hand the C drive is only 4.99GB
and somehow takes up all this space. I'm really confused and don't
know what to do next. The disk manager info is as follows:
the lower half of the screen
------------------------------------
* disk 0 basic 149.05 GB Online
*Volume C: 149.05 GB FAT32 Healthy (System) - no unallocated space is
listed
* right click>properties I see partition style as master boot record
mbr, capacity 152625GB
Hard drive is named ST3160021AS with Microsoft drivers
the upper half of the screen
------------------------------------
* describes C as partition basic fat32 Healthy (System) 4.99GB Free
Space 1.02GB 20% Free Fault Tolerance-no overhead 0%
* below it is my CD drive described as partition basic cdfs healthy
etc
I'm at a complete loss... any ideas (preferably not involving floppy
disks as I don't have a floppy drive) would be *very* much
appreciated !
Look in the Zonelabs forums http://forums.zonelabs.com/zonelabs and
you'll see that there have been loads of problems when updating to the
latest version of Zone Alarm, especially when you didn't remove the older
version first.
To remove Zone Alarm see this
http://nh2.nohold.net/noHoldCust25/Prod_1/Articles55646/CompleteUninstallNonNT.html
Like you I can never understand why some posters have to unleash sarcasm at
people who are further behind in learning than they are.
.
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