Re: Can't access certain sites

From: Duane Arnold (notme_at_notme.com)
Date: 10/19/05 

Date: Wed, 19 Oct 2005 05:27:52 GMT

Well, what you could do if the ISP has a static IP and static DNS IP(s)
is take the router out of its DHCP setup and use those static IP(s) in an
attempt to prove that there is nothing wrong with the router. Then if you
switch the router back to DHCP IP mode and get the same IP from the ISP
and again you have the problem, then you might be able to prove your
point.

If this is done on some kind MAC authentication with the ISP and the
router can clone a MAC or has the MAC cloning feature, then clone the MAC
of the computer's NIC that you got a good connection (another DHCP IP was
issued) into the router and see if the router gets a different IP.

I think you're talking to a low-level Support person that doesn't know
what he or she is talking about and you need to get pissed about it like
I did with my ISP and escalate the issue to someone higher. It's BS that
the ISP cannot issue a new IP to the router while it's connected to their
network. My ISP gave me the same song and dance and I finally went off on
them and took it higher up the chain and I got that new IP from them
while the WG firewall appliance was connected to their network using DHCP
to obtain an IP from the ISP.

Dis you re-flash the router with the current version of the firmware it
is using? That too has cleared problems where machines behind the router
couldn't access certain sites.

Duane :)

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