Re: Sonicwall SP TZ 170 vs Zywall 35- any opiniions
From: Joe (noone_at_no.com)
Date: 01/29/05
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Date: Fri, 28 Jan 2005 18:32:52 -0800
JC wrote:
> On Thu, 27 Jan 2005 16:17:23 -0600, "RG" <No@nfw.com> wrote:
>
>
>>"arthur appdkud" <appdkud@btinternet.com> wrote in message
>>news:ct9936$gip$1@sparta.btinternet.com...
>>
>>>Hi
>>>I am looking to get a new VPN firewall for my small business and was
>>>wandering what people's opinions were about the Zywall 35 vs Sonicwall SP
>>>TZ170, specifically ease of use/setup, problems, etc.
>>>
>>>In the short term I will need to set up a DMZ with Web and Mail server .
>>>In the medium I will need failover wan hence the 2 products.
>>>
>>>I was planning to have an another firewall for the internal LAN but was
>>>hoping to get with 1 firewall if possible.
>>>
>>>
>>>Akhtar
>
>
>>I don't know about Zywall 35 but I have a TZ170. And I can tell you that
>>Sonicwall's support is terrible, just completely useless.
>>
>>Tier 1 support is in India. They don't speak very good English,
>>they don't listen well and just frankly don't know the product well. I
>>finally gave up and requested to speak to Tier 2. I have blown the entire
>>day trying to get a resolution to a VPN problem.
>>
>>This is my second Sonicwall. Support used to be very good but it was gone
>>south (or should I say east) somewhere along the line. If I knew then what I
>>know now I would not have bought the second Sonicwall.
>
>
> I also have a TZ170 in service here for a home ADSL line.
>
> Support from Sonic is woe full. You need to subscribe to their support
> contract to be able to download firmware updates etc. If the price was
> reasonable I would have done so but their price per year is about 25% of the
> purchase price of the firewall.
>
> Luckily, the firewall works reasonably well. I am seeing about 100 attempts per
> day from all around the world to break into my PC which are being rejected by
> the firewall. I have had 2 occasions in the last 9 months of service when the
> firewall appeared to be functioning properly but had disconnected the WAN side.
> A power off/power on reboot fixes the problem but this loses the firewall log to
> date - the only solution to that is to copy and paste the log to a word file if
> you wish to retain copies of the logs.
>
Well, if you buy from a reseller then you get support from them and not
sonicwall directly sometimes. I've been looking at the sonicwall TZ150
and find the subscription pricing a lot of money. I just talked to a
reseller of sonicwall and the price is cheaper then sonicwall directly I
believe. they said they do the support and 9 out of 10 problems they can
fix, if not then they send you to sonicwall directly. the problem i have
is the device cost over $200 then for the gateway security subscriptions
it's over $500 for all of them or it was a little more then $540 for the
device and the subscriptions bundle, not sure.. they said basically yer
paying for the box and the OS is just that, software as an OS just like
windows or mac but for the firewall device only, they release new
firmware with bug fixes and software enhancements and yer paying for
being able to upgrade to a new OS. just like microsoft wants to do
pretty much. also the content filtering subscription is also no
different then any other cus yer paying for third party subscription for
content filtering. so if you buy say the linksys wireless 802.11g with
speed booster you have to pay a yearly subscription for parental control
which in fact i think cost about the same or more then the content
filtering from cerberian which is the CFS in sonicwall. Then there's the
virus, same thing, you pay a yearly subscription of $70 or so which
isn't horrible. It's a lot, but not horrible. consider it covers the
whole network not just one or two pcs. it's done at the gateway, not
just the pc, so it's even more secure. it auto updates etc. software you
buy a new version every year as well and each year it cost about $40-$99
depending on what type of software you get, plus only covers 1 or 2 pcs.
the IDP, i honestly have no idea about that one, but i know it does p2p
blocking and thats what i want. in the firewall appliance the ability to
just say block all p2p or at least most of it is awesome. then if
someone on a local pc tries to install say kazaa and run it, it's not
going to work I assume. it wouldn't connect. i don't know how good the
IDP is. It's basically like to me, a device that you pay for the OS and
for them to support you, just like windows xp or whatever if microsoft
was doing the subscription or whatever they have talked about. the
virus, same thing, the IDP same thing. the reporting viewpoint, well,
don't know about that, but it sounds cool. so the firewall appliance is
taking place of content filtering software, virus software and adding
IDP and i think pretty cool reporting stuff. So the device covers the
whole network and each pc would normally has to have software on them.
I think it's fairly reasonable as long as it worked good.
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