Re: firewall vendors demanding support contract for software downloads
From: barney (barney_at_example.com)
Date: Fri, 17 Dec 2004 13:45:41 GMT
On Thu, 16 Dec 2004 18:06:20 +0100, Wolfgang Kueter wrote:
> Alex Hunsley wrote:
>> I use a netscreen firewall and Juniper products, the makers, demand a
>> current support contract to download software!
> That is what they usually do.
>> This seems a little, well, greedy.
> Discuss that with the vendors.
>> I'm used to having access to software for hardware I've
>> bought as a matter of fact.
>> Is this a common thing for firewall vendors?
> Yes. That is the usual practice of a software company.
>> (i.e. make you pay for the privilege of downloading software for the
>> hardware you've already paid for.)
> Hardware except a wire cutter does _not_ make a firewall. Usually a firewall
> box from any vendor comes with a more or less up-to-date version of
> software/firmware. Updates require a service contract in most cases.