Re: Troubles using WS_FTP Pro with Zone Alarm Pro under XP

From: Steve (ymes-r-srha_at_netcast.com)
Date: 11/24/04 

Date: Wed, 24 Nov 2004 05:04:39 GMT

List Lurker wrote:
> [This followup was posted to comp.security.firewalls and a copy was
> sent to the cited author.]
>
> Hi All:
>
> Just rebuilt my machine (i.e., low-level formats on all SCSI drives,
> complete new, clean install of OS and all apps) and now seem to have
> trouble accessing FTP sites using WS_FTP Pro v9.01 with Zone Alarm Pro
> active (v5.5.062) active.
>
> NOTE: I have installed XP's SP2 but have turned off its firewall.
>
> The trouble is that for all sights connecting takes very long, and on
> one site inparticular, once connected I cannot see any files or
> directories (I know I'm connected b/c I can see the results in the
> Connection Log window).
>
> Note: I can open a command-prompt and FTP straight away, i.e., I
> connect qucikly, get prompted for user & pass and then can move about
> seeing all dirs & files.
>
> Zone Alarm has been set to "Allow" the WS_FTP Pro client access to the
> Internet.
>
> If I close Zone Alarm, and then use WS_FTP Pro to coonect, all goes
> quickly and I can once again see all files & directories.
>
>
> Any ideas on what to do/try?
>
> Don't want to have ZA closed whenever I FTP, and yet don't want to be
> forced to use the command-prompt level FTP capabilities.
>
> Thanks

ListLurker:

I've been using ZA free and WS_FTP LE for several years. Because of the
firewall, make sure that WS_FTP is set to passive mode.

Good luck,

Steve

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