Re: Zone Alarm - free to Pro and back, now high is problem
From: charlie R (welpctSKIPME_at_psci.net)
Date: 11/22/04
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Date: Mon, 22 Nov 2004 14:59:17 -0500
Hi, I also use ZoneAlarmPro, v 4.5.594. I tried the new upgrades, 5
and up, but they were just not stable on my W98 machine. W98 is not
supported for the newer version above 4, and just doesn't work well
with them. If you keep your setup.exe files, then you can just
uninstall the current version, and re install the older version. ZAP
won't quit working because you don't pay. Some options will stop
working, like the Alert Advisor access. Do a clean uninstall to get
rid of all the files, since you've lost internet access. That should
remove that problem.
Go to the ZoneLabs Forums through the interface, and find the
instructions there. Make sure you uncheck the Load at startup tab and
the protect the client tab before you uninstall it. You can find a
link to download the 4.5.594 version on the History page. Good luck.
charlie R
"Tx2" <tx2newscollection@hotmail.com> wrote in message
news:MPG.1c0c3df35618fd31989d4a@news.individual.net...
>
> Had the free version of Zone Alarm, but inadvertently updated to the
pro
> version, which then ran without issue for a few days.
>
> Without warning, no access to the internet suddenly occurred, and on
> investigation, it was then we discovered the pro version was
installed.
>
> We assumed that the pro version had stopped working as we hadn't
paid
> any upgrade fee - access to the net was possible when we turned off
the
> firewall - so we decided to completely uninstall the app, and
re-install
> a 'fresh' version of the free edition.
>
> Since then, we cannot set the firewall to high and get access, it
has to
> be set at medium, which causes concern as it is not where it should
be.
>
> I've googled for this, but not found any immediate answer, so can
anyone
> throw some light on what might be occurring?
>
> It's a Win98 machine that connects using a 'standard' USB ADSL
modem.
>
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