Re: ZoneAlarm cannot connect

From: mac1 (mac1_at_nospam.com)
Date: 08/19/04 

Date: Thu, 19 Aug 2004 12:49:16 -0400

I spoke with ZoneAlarm support regarding my problem of loosing my internet
connection after my computer awakes from the standby mode. I thought I would
post there recommendations in hope that it might help others would
experience the same problem.
Their recommendation reads:
"When your computer uses standby mode, sleep mode, or in some cases
 screensaver activation, it can be basically powered off, and may
 lose all connections to the Internet. Since ZoneAlarm allows a
 connection to be set up to the Internet, going into sleep-type mode
 will end that connection. This can cause problems with browser and
 email connectivity on some machines."

I've followed their recommendation, to early to tell if it remedied the
problem.

"mac1" <mac1@nospam.com> wrote in message
news:VNUUc.1019$UZ4.664@bignews3.bellsouth.net...
> WindowsXP, I.E.6, ZoneAlarm5.1.011(free version), DSL connection.
>
> I'm experiencing a random connectivity problem that occurs after my
> computer comes out of the standby mode. I'm receiving cannot find server
or
> cannot find page messages. I can reboot or disable zonealarm and
connection
> is fine. But, the time frame is short... I do not experience the problem,
> Yet should my computer be in the standby mode for a long period of time I
> will not be able to connect without rebooting.
>
> One tech at my ISP said that ZoneAlarm was in a lock-down mode and that I
> need to contact ZoneAlarm. Another tech has advised me to use my device
> manager/open Network adapters, (Realtek)/Properties/Power Management and
> select one of the boxes. "Allow the computer to bring the computer out of
> standby" or "Only allow management stations to bring the computer out of
> standby."
>
> Being a newbie, I would appreciate some direction and advice as to which
of
> the recommendation (if either) would be appropriate. Thank you.
>
>

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