ZoneAlarm missing Firewall Zones tab for subnet. New NAT router won't show Entire Network.

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Date: Wed, 30 Jun 2004 02:13:07 -0700

Intro, Yesterday's project: pc1, pc2, existing cable modem to Netgear
rp614na Ethernet router. Per Netgear quick install, Internet worked for both
PCs - - Good.

Already done: only TCP/IP bindings [1]

But current trouble is lack of File & Printer Sharing, as seen when trying
to open Entire Network and/or Workgroup and/or individual pc (the other pc).
Before installing router, both PCs had had File & Printer Sharing turned
off.

Probably irrelevant: In Win Network of both PCs, I've tried various settings
for File & Printer Sharing: "Disabled", "Enabled", "Automatic", but general
result is: some lack of visibility [2] occurs for the PC "Master Browser"
set "Disabled".

PROGRESS: Web clues told me ZoneAlarm might be the hang up. This was
confirmed because both PCs see files properly if I shutdown both ZA.

Based on further web clues, I think I should be able to run ZA. Because...
1 Shutdown Za on pc2. ZA on only pc1 with pc2's subnet in pc1 Firewall
Zones. Now, pc1 can see pc2 files. 2-way network usability between the PCs.
2 (If pc2 ZA is running, it's ZA shows pc1 subnet IP "blocked" message, when
pc1 tries to open Entire Network.)

Trying to imitate subnet entry success on pc1, I'd like to add pc1 subnet to
pc2 ZA... But pc2's ZA is MISSING FIREWALL ZONES tab!!! So I can't add pc1
subnet to pc2's ZA. . I installed slightly newer ver. ZA[3], but same
problem, Firewall Zones tab is not there.[4]

I'm wondering if some Windows "Internet Options" or "Network" settings are
influencing the Zlsetup to avoid creating the "zones" tab for the firewall
dialog of ZoneAlarm.

Can anyone suggest .. something? I see this as a ZoneAlarm problem. No clues
found in searches on forums.zonelabs.com. I might post there next.

Footnotes:
----------
Pc1 and pc2 have different histories, one was Win ME OEM, other was upgrade
from 98 SE. Both are now WinME. Both have slightly different IE/Internet
Options security settings (leapfrog-like evolution).

They have very different hardware (D-link Nic card vs 3com chips on
Motherboard . Celeron vs AMD. Etc. )
Their Win Network lists contain different Adapters. (pc1 NDSIWAN, ms Vpn,
support, #2, 3com integrated etc. pc2 ms Tv/Video Connection (why? What's
this?), d-link, Cnet Pro2000 (Cnet adapter appeared with d-link NIC
install))

Both: Primary logon is Windows Logon, though MS Client Networks is still
listed. Both now have an automatic logon, user name "default". (password are
blank, but for extra security, maybe I could store a password while still
have automatic logon at startup?)

No IIRC, or interactive games (no need for IPX/SPX). No server or remote
access uses anticipated.

Standard Netgear router's settings, except I replaced password.

[1] Per grc "bondage" pages, I've fiddled with NetBEUI protocol, and
bindings. Eventually I noticed that only TCP/IP bindings allow Internet
access (because this router uses only TCP/IP?), so I've since Removed
NetBEUI. Result: ShieldsUp shows router (maybe with assist from ZA) is
stealthing all 1056 ports - good.

[2] Lack of visibility are balking at: 1) Entire Network", 2) not seeing
workgroup, or 3) not opening the (other) pc to see list of shared
folder/printers. After discovering Za blocking, in both PCs' Win Network
I've set File & Printer Sharing: "Master Browser" Enabled.

[3] ZoneAlarm Free. Zlsetup attempted on pc2 are today's download
5..0.590.043 and a previous recent version 5..0.590.015. That previous
5..0.590.015 is allowing me to use the zones tab on pc1

[4] Firewall Zones tab may have always been missing, when pc2 wasn't
networked. But I hadn't any reason to look for the tab. Hmmm.. comparing ZA
dialog in both PCs... I see pc2 also lacks the "Preferences" and "Product
Info" tabs in "Overview" dialog. And I think "Preferences" (and likely
Product Info) were missing before I downloaded the slightly newer Zlsetup.
I always choose "clean install" during zlsetup.

----
duplicate posted to msn news server and 'regular' newsgroups(perhaps someone
wants to read possible solution.)

• Previous message: Jess: "Re: kazaa lite connection problem in xp"
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• Reply: DF: "***ZoneAlarm missing Firewall Zones tab for subnet. New NAT router won't show Entire Network."
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