Norton Internet Security - Real installaion problems.

From: Dave Smithz (SPAM)
Date: 06/12/04

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    Date: Sat, 12 Jun 2004 17:22:17 +0100

    I have a real problem with Norton Internet Security.

    I have now tried everything I can think of, checked Nortons website and
    newsgroups and all I seem to have now is the opinion that Norton products
    are very bad.

    As for the problem, whenever I do a live update I get the following error:
    "LiveUpdate must update Symantec Common Client. Please install the update
    first, restart your computer, and run liveupdate again."

    Then I get another error

    Windows 98 4.10.2222 A NAV95 9.05

    LiveUpdate was not able to complete this update.

    Please contact Technical Support and provide all information displayed on
    this screen.
    For contact information, go to Help->Technical Support from your Symantec
    product.

    The files below could not be updated by LiveUpdate:
    -----------------------------------
    File: C:\Program Files\Norton AntiVirus\ccIMScan.dl^
    104048 Bytes 8/19/2002 22:22:58 v9.0.0.1104.
    File: C:\Program Files\Norton AntiVirus\DefAlert.dl^
    292472 Bytes 8/26/2002 22:35:40 v9.0.0.68.
    File: C:\Program Files\Norton AntiVirus\NAVOpts.dl^
    783992 Bytes 8/26/2002 22:36:22 v9.0.0.68.

    And then I get a red cross on the following items
    Norton Internet Security Program Updates
    Norton Anti virus
    With a LU1806 error code which states:

    LU1806: LiveUpdate was not able to install any of the 1 updates that you
    selected. For more information please click the "+" sign next to the
    update(s) that did not install. All available updates were selected.

    A program that was part of this update failed when it ran. This update was
    not applied.

    What am I doing wrong? I have tried all the following (in various
    orders...)

    Uninstalling Liveupdate
    Uninstalling AntiVirus
    Uninstalling NIS

    Using the two uninstall programs available from Symantec, I run these to
    make sure they have been removed properly

    I then delete the three of four folder files related to Norton (Live update,
    Symantec, etc)
    I then do a find files for NAV and NIS and remove any files - this removes
    all the files in user data.

    I check with MSConfig if there is anything still in the start-up and
    normally there is still an entry for "NIS.exe" or something similar ( can't
    remember the exact name)
    I use Hijack this software to remove all Norton related entries and this
    includes the above.
    Running a reg wizard fixer to get rid of all broken Norton entries from
    registry.

    Then I try and reinstall, and still the same problem comes back to haunt me.

    Can anyone help how to get a working installation of Norton Internet
    Security back on to this Windows 98 SE IBM laptop PC. It's driving me mad.

    Thanks in advance.

    Dave.

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