Re: Checkpoint SDL. How to support over this

From: zenner (nospam)
Date: 04/22/04 

Date: Thu, 22 Apr 2004 19:06:04 GMT

You are saying that to install application software (not a CheckPoint
delivered update, thru SDS)...you have required your Domain users to drop
the Domain user ID and logon as local/administrator on the desktop, to
complete the install.

Your question seems to be if wanting to restore access to the domain from
the non-domain, local ID, why does the Domain require the user to logon
(authenticate) as a Domain user? I further suppose your question centers on
whether this is an issue with CheckPoint or with Microsoft Domain security?
Is that about it?

"Jason" <jason.nichols@derwent.co.uk> wrote in message
news:688f8832.0404220903.7c6391b4@posting.google.com...
> Firstly, sorry if this is a cross post the Checkpoint group seems to
> be duff.
>
> On to the problem. Users login to our Domain using SDL work great,
> login scripts work etc, etc. My problem is if a user needs an upgrade
> software installed we have to login in to the machine as a Local /
> Domain Admin. As soon as we log off the connection cuts.
>
> I assume this is by desging as we are using SDL but can anyone see a
> way of keeping the connecton open so the support group can do their
> work?
>
> Thanks
>
> Jason 

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