Re: Norton Internet Security - Firewall help needed

From: Big Mac (no-email-in-usenet_at_zzz.org)
Date: 02/18/04


Date: Wed, 18 Feb 2004 00:09:03 GMT


>On 16 Feb 2004 11:31:31 -0800, Cheryl wrote:
>>Hi. I appreciate anyone who can assist me with this.
>>I am using Norton Internet Security 2003. I want to watch
>>videos/listen to the radio at www.launch.yahoo.com but the firewall
>>gets in the way.

Markus Kraus <mkr@gmxpro.de> wrote:
>Yeap. As the other poster recommended, get rid of this crap. I ran NIS
>2003 and 2004 for a while, and it causes more troubles than any
>virus/worm/trojan could cause. NIS examines the traffic that goes
>through the ports of your PC, and watches the traffic for virus
>signatures. But it's doing it in such a brain-less way - if you
>transfer a lot of data (like videos and stuff), it's just a matter of
>time until a couple of bytes randomly look like a virus signature, so
>NIS stops the traffic. When I ran video conferences through MSN
>Messenger with NIS installed, it took only a couple of minutes

Yes, Norton/Symantec can miss the boat. I really like Norton
SystemWorks 2004. Seems to work great. Anti-virus, everything.

But I also got a free box glued to it, it is Norton Personal Firewall
2004. With it on, I could not get any web pages to display. Email
Works, and usenet works, just no web pages.

Someone somewhere in usenet told me it might have to do with a certain
type of program Earthlink (my ISP) uses with Explorer. No one at
Earthlink, however, had a clue, even though this person said he
contacted Symantec & Earthlink about it.

And of course the HUGE drawback to buying anything Norton/Symantec is
that there is no free voice support (or no other kinds of support):
*It costs an arm and a leg - $29.99 "per incident" to talk to them.
*Or perhaps they still have their 1-900 number that charges you by the
  minute (don't know how much per minute).
*They don't have online chat support.
*And I cannot find email support.
*And they do not have anything to do in usenet..

They do have a very extensive web site with some auto-check features
that tries to touch on everything. However, if you cannot solve your
problem that way, you are out of luck.

Big Mac



Relevant Pages

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    ... No, the Norton was not preinstalled or updated, it was loaded from new. ... Error message after you install a Windows Internet Explorer 7 update from ... no-charge support is available by calling 1-866-PCSAFETY in ... to a Security Update and cite the update's KB number ...
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    (microsoft.public.windowsupdate)

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